<?xml version="1.0" encoding="utf-8"?>
<export-example>
  <doc>
    <id>7343</id>
    <completedYear/>
    <publishedYear>2024</publishedYear>
    <thesisYearAccepted/>
    <language>eng</language>
    <pageFirst>205</pageFirst>
    <pageLast>256</pageLast>
    <pageNumber/>
    <edition/>
    <issue/>
    <volume>55</volume>
    <type>article</type>
    <publisherName>Association for Information Systems, AIS</publisherName>
    <publisherPlace/>
    <creatingCorporation/>
    <contributingCorporation/>
    <belongsToBibliography>0</belongsToBibliography>
    <completedDate>--</completedDate>
    <publishedDate>--</publishedDate>
    <thesisDateAccepted>--</thesisDateAccepted>
    <title language="eng">Prerequisites and Causal Recipes for Manufacturers’ IT-Enabled Service Innovation Success</title>
    <abstract language="eng">For manufacturing firms, success in innovating IT-enabled services is a critical antecedent to benefit from digital servitization of their business models. Digital servitization literature has explored mechanisms for success in innovating IT-enabled services, indicating that the phenomenon is multifaceted and needs to be explained from multiple theoretical perspectives. We derive a conceptual model for success in innovating IT-enabled services covering its multifaceted nature by referring to knowledge-based and organizational control theory. We test this model using qualitative cases of IT-enabled service innovation initiatives in manufacturing firms and use set-theoretic analyses to account for the multifaceted nature of the phenomenon. The necessary condition analysis yields that a certain degree of service innovation capabilities is a prerequisite for success. With the results of a qualitative comparative analysis, we obtain five solution terms as causal recipes for success in innovating IT-enabled services. Our results contribute to research by offering a theory-based approach that explains the multiplicity of success in IT-enabled service innovation. Practitioners benefit from our results by understanding prerequisites and causal recipes for success while learning from unsuccessful initiatives in innovating IT-enabled services of manufacturing firms. Our study is also an example of how to rigorously calibrate qualitative data using a structured approach.</abstract>
    <parentTitle language="eng">Communications of the Association for Information Systems</parentTitle>
    <identifier type="issn">1529-3181</identifier>
    <identifier type="doi">10.17705/1CAIS.05509</identifier>
    <enrichment key="BegutachtungStatus">peer-reviewed</enrichment>
    <enrichment key="opus.doi.autoCreate">false</enrichment>
    <enrichment key="opus.urn.autoCreate">false</enrichment>
    <licence>Keine Lizenz - Es gilt das deutsche Urheberrecht: § 53 UrhG</licence>
    <author>Christoph Brosig</author>
    <author>Dix M. Gräubig</author>
    <author>Susanne Strahringer</author>
    <author>Markus Westner</author>
    <collection role="institutes" number="FakIM">Fakultät Informatik und Mathematik</collection>
    <collection role="othforschungsschwerpunkt" number="16311">Digitalisierung</collection>
    <collection role="institutes" number="">Labor Regensburg Strategic IT Management (ReSITM)</collection>
  </doc>
</export-example>
