@article{BaryWestnerStrahringer, author = {Bary, Benedikt von and Westner, Markus and Strahringer, Susanne}, title = {Adding experts' perceptions to complement existing research on information systems backsourcing}, series = {International Journal of Information Systems and Project Management}, volume = {6}, journal = {International Journal of Information Systems and Project Management}, number = {4}, publisher = {SciKA}, issn = {2182-7788}, doi = {10.12821/ijispm060402}, pages = {17 -- 35}, abstract = {This paper extends the existing literature on information systems (IS) backsourcing by the perception of practitioners. For this purpose, we conducted a series of qualitative, semistructured interviews with IS sourcing experts. The interview questions focused on the participants' perceptions and experiences with the topic, on identifying reasons for and against IS backsourcing, and on revealing relevant trends pertinent to IS backsourcing. We then compared those findings with two previously conducted comprehensive literature reviews on academic and practitioner literature on IS backsourcing. By following this approach, we contribute to the existing research by verifying previous findings, for example, the most important reasons why companies decide in favor of IS backsourcing. Additionally, we were able to enhance previous contributions as we highlight the significance of differentiating between the scope of IS backsourcing by looking at the underlying services which are potentially backsourced. Further, we identified the importance of managers' personal preferences as an additional reason for IS backsourcing, for example, based on personal experiences or a perceived need for change. Based on our findings, we created a comprehensive overview of all aspects connected to the IS backsourcing process and derived opportunities for further research to contribute to the IS backsourcing research agenda.}, subject = {Betriebliches Informationssystem}, language = {en} } @article{vonBaryWestnerStrahringer, author = {von Bary, Benedikt and Westner, Markus and Strahringer, Susanne}, title = {IT Backsourcing}, series = {International Journal of IT/Business Alignment and Governance}, volume = {10}, journal = {International Journal of IT/Business Alignment and Governance}, number = {2}, publisher = {IGI Global}, doi = {10.4018/IJITBAG.2019070102}, pages = {15}, abstract = {With the growing importance of IT as competitive advantage, companies aim to increase their digital transformation activities. Consequently, companies are also revisiting their existing IT sourcing arrangements. In the article at hand, the authors explore the concept of IT backsourcing by presenting the results from a quantitative online survey with global IT practitioners. The authors confirm that backsourcing is frequently applied in practice, with key reasons being dissatisfaction with service or relationship quality and higher than expected costs. Further, the authors identify IT services with an increased likelihood of being backsourced, e.g., application development or data center, and discuss the effect of a CIO change on the backsourcing decision. In addition, the authors show that there are differences in the perceptions on the antecedents and the results of backsourcing decisions between management and operational level. The authors conclude with practical implications for IT managers based on their findings.}, subject = {Outsourcing}, language = {en} } @article{vonBaryWestnerStrahringer, author = {von Bary, Benedikt and Westner, Markus and Strahringer, Susanne}, title = {IT-Backsourcing}, series = {HMD Praxis der Wirtschaftsinformatik}, volume = {57}, journal = {HMD Praxis der Wirtschaftsinformatik}, number = {4}, publisher = {Springer}, doi = {10.1365/s40702-020-00591-1}, pages = {849 -- 865}, abstract = {IT-Backsourcing bezeichnet die Re-Integration vormals outgesourcter IT-Services zur{\"u}ck zum auslagernden Unternehmen. Die vorliegende Studie stellt die Ergebnisse einer Umfrage unter IT-Managern zu Einflussfaktoren von IT-Backsourcing-Entscheidungen vor. Es l{\"a}sst sich feststellen, dass IT-Backsourcing von Unternehmen in unterschiedlichen Branchen und f{\"u}r eine Vielzahl an unterschiedlichen IT-Services, wie z. B. Applikationsentwicklung oder Infrastruktur-Leistungen, durchgef{\"u}hrt wird. Hauptgr{\"u}nde f{\"u}r die Entscheidung f{\"u}r ein IT-Backsourcing sind mangelnde Qualit{\"a}t, hohe Kosten sowie eine schlechte Beziehung zum IT-Dienstleister. Die Ergebnisse der Umfrage zeigen, dass diejenigen Unternehmen, die sich f{\"u}r ein Backsourcing entschieden haben, nach der Entscheidung insgesamt zufriedener waren als diejenigen, die in einer Outsourcing-Beziehung geblieben sind. Zudem werden verschiedene Handlungsempfehlungen f{\"u}r IT-Manager aufgezeigt. Zur Ausarbeitung einer zukunftsorientieren IT-Sourcing-Strategie empfiehlt es sich, eine service-spezifische Sourcing-Strategie zu verfolgen und entsprechend spezialisierte Dienstleister einzusetzen. Im Falle einer Entscheidung f{\"u}r ein IT-Backsourcing sollten verschiedene Erfolgsfaktoren beachtetet werden, wie z. B. eine fr{\"u}hzeitige Neubesetzung von Schl{\"u}sselstellen sowie ein l{\"u}ckenloser Wissenstransfer.}, subject = {Betriebliches Informationssystem}, language = {de} }