@inproceedings{HassmannWestner, author = {Hassmann, Tobias and Westner, Markus}, title = {IS executives and sustainability}, series = {26th International Conference on Business Informatics (CBI), 09-13 September 2024, Vienna, Austria}, booktitle = {26th International Conference on Business Informatics (CBI), 09-13 September 2024, Vienna, Austria}, publisher = {IEEE}, isbn = {979-8-3315-2909-3}, issn = {2378-1971}, doi = {10.1109/CBI62504.2024.00017}, pages = {1-10}, abstract = {The pressing global sustainability challenges, encapsulated in the United Nations' Sustainable Development Goals (SDGs), require profound transformations across multiple levels. It is imperative for the Information Systems (IS) discipline to engage in addressing these challenges. This paper aims to contribute to this imperative through a scoping literature review, examining factors that enable IS executives to drive sustainability outcomes within organizations, utilizing the Input-Mediator-Outcome (IMO) framework. By analyzing 31 articles from important IS journals and conferences between 2008 and 2024, this review identifies key input factors for sustainability outcomes, such as individual IS executive inputs, the role of the Top Management Team (TMT) setting and organizational contexts, as well as external influences. In addition, it explores how team-specific processes can augment sustainability efforts. The paper concludes by proposing future research questions to address underrepresented SDGs, investigate external impact factors more thoroughly, and emphasize the role of individual IS executive inputs. These insights aspire to advance the understanding of IS executives' potential to influence sustainability in organizational settings.}, language = {en} } @article{KratzerWestnerStrahringer, author = {Kratzer, Simon and Westner, Markus and Strahringer, Susanne}, title = {Factors for Fractional CIO Engagement Success}, series = {Information \& Management}, volume = {60}, journal = {Information \& Management}, publisher = {Elsevier}, issn = {0378-7206}, doi = {10.1016/j.im.2023.103793}, abstract = {As small- to medium-sized enterprises struggle with IT management, an increasing number appoint Fractional CIOs, i.e., CIOs that work part-time for multiple organizations simultaneously. We use Q-methodology to empirically evaluate the relative importance of factors for Fractional CIO engagement success and find that trust, top management team support, and the Fractional CIO's integrity are most important. Further, we identify three groups of Fractional CIOs: Strategic IT Advisors, Full-ownership CIOs, and Change Agents. Our results guide organizations when hiring and working with Fractional CIOs and provide the basis for further research on Fractional CIO archetypes.As small- to medium-sized enterprises struggle with IT management, an increasing number appoint Fractional CIOs, i.e., CIOs that work part-time for multiple organizations simultaneously. We use Q-methodology to empirically evaluate the relative importance of factors for Fractional CIO engagement success and find that trust, top management team support, and the Fractional CIO's integrity are most important. Further, we identify three groups of Fractional CIOs: Strategic IT Advisors, Full-ownership CIOs, and Change Agents. Our results guide organizations when hiring and working with Fractional CIOs and provide the basis for further research on Fractional CIO archetypes.}, language = {en} } @article{KratzerWestnerStrahringer, author = {Kratzer, Simon and Westner, Markus and Strahringer, Susanne}, title = {Four Decades of Chief Information Officer Research}, series = {ACM SIGMIS Database: the DATABASE for Advances in Information Systems}, volume = {54}, journal = {ACM SIGMIS Database: the DATABASE for Advances in Information Systems}, number = {3}, publisher = {ACM}, doi = {10.1145/3614178.3614182}, pages = {37 -- 74}, abstract = {Despite the relevance and maturity of the Chief Information Officer (CIO) research field, no studies exist that exhaustively summarize the current body of knowledge, focusing on the development of the field over its entire timespan. The paper at hand addresses this research gap and presents an exhaustive literature review on the CIO research field using main path analysis. We identify the central papers in CIO research and eight main research streams by quantitatively and qualitatively analyzing 466 papers. We find that established research streams, e.g., 'Evolving role of the CIO' and 'CIO hierarchical position and relationships' as well as recently emerging research streams, e.g., 'CIO as business enabler' and 'CIOs and IT security,' draw growing attention. Based on our findings, we develop promising further avenues for research in the CIO field.}, subject = {Informationsmanager}, language = {en} } @inproceedings{SchrollWestner, author = {Schroll, Jonas and Westner, Markus}, title = {Relation between Edge Computing and the Internet of Things}, series = {2023 Portland International Conference on Management of Engineering and Technology (PICMET), 23-27 July 2023, Monterrey, Mexico}, booktitle = {2023 Portland International Conference on Management of Engineering and Technology (PICMET), 23-27 July 2023, Monterrey, Mexico}, publisher = {IEEE}, doi = {10.23919/PICMET59654.2023.10216820}, pages = {1 -- 9}, abstract = {The Internet of Things (IoT) is an emerging computing paradigm providing new approaches to collect and analyze environmental data. However, as specific challenges arose, the paradigm of Edge Computing with its potential solution capabilities came into place. The combination of both paradigms is currently highly discussed in industry and research. This paper aims to contribute to this field by conducting a systematic literature review to examine the differences and relation between IoT and Edge Computing on a meta-level. It first investigates conceptual backgrounds, use cases, and implementation types. After that, the differences between the paradigms are highlighted. It becomes clear that the significant distinction is in the architectural composition. However, the scientific consensus reveals that both paradigms have a common historical background, and Edge Computing is perceived as the next step in the evolution of IoT. Furthermore, Edge Computing-based systems can address common IoT challenges identified in the two paradigms' problem-solution space. Ultimately, there is a need for further research in security, edge intelligence, and standardization, with Edge Computing frameworks able to address these in practice.}, language = {en} } @inproceedings{HillebrandWestner, author = {Hillebrand, Patrick and Westner, Markus}, title = {Lean IT}, series = {2023 Portland International Conference on Management of Engineering and Technology (PICMET), 23-27 July 2023, Monterrey, Mexico}, booktitle = {2023 Portland International Conference on Management of Engineering and Technology (PICMET), 23-27 July 2023, Monterrey, Mexico}, publisher = {IEEE}, doi = {10.23919/PICMET59654.2023.10216855}, pages = {1 -- 11}, abstract = {Companies have applied Lean Management and its methods in their production functions for several decades. They also increasingly use Lean Management to improve service delivery, for example, in their IT organizations, which is referred to as "Lean IT". Lean IT finds widespread recognition in business practice, but corresponding academic research is still scarce. The paper at hand intends to shed light on the current perspectives of Lean IT from an academic point and a practitioner point of view. The paper applies an innovative quantitative approach of literature analysis using semantic entity annotator and a keyword analysis to systematically identify and compare topics academics and practitioners deem relevant in context of Lean IT. We analyze practitioner media and scholarly articles published from January 2014 to June 2019. The analysis shows that research does not seem to adequately address the topics that are highly relevant for practitioners when it comes to Lean IT, e.g., issues pertinent to Automation, DevOps, role of the CIO, IT Service Management or Scrum in context of Lean IT are under-researched. Our analysis further shows that interest in Lean IT as a field is rising in both groups. Our study can help to guide further research activities.}, language = {en} } @article{KratzerWestnerStrahringer, author = {Kratzer, Simon and Westner, Markus and Strahringer, Susanne}, title = {Traction with fraction: Strategic IS management in SMEs through Fractional CIOs}, series = {International Journal of Information Systems and Project Management}, volume = {12}, journal = {International Journal of Information Systems and Project Management}, number = {1}, issn = {2182-7788}, doi = {10.12821/ijispm120101}, pages = {5 -- 16}, abstract = {Small and medium-sized enterprises (SMEs) increasingly need to manage nformation technology (IT) effectively in order to remain competitive. However, compared to larger organizations, SMEs often face challenges in terms of resources and employer attractiveness, and regularly do not have the need to employ a Chief Information Officer (CIO) on a full-time basis. To address this issue, a growing number of global experts have begun to provide CIO services on a part-time basis for multiple clients simultaneously. This approach allows SMEs to tap into the expertise of experienced IT leaders at a fraction of the cost and without committing to long-term arrangements. While these professionals, known as "Fractional CIOs", have proven their value in the field, there has been a lack of academic research on this emerging trend. Therefore, we carried out a comprehensive research project between 2020 and 2023, involving 62 Fractional CIOs from 10 countries. The research produced a definition, different types of engagements, and success factors for Fractional CIOs and their engagements. This paper summarizes these findings for a wider audience of academics and practitioners.}, language = {en} } @article{BrosigGraeubigStrahringeretal., author = {Brosig, Christoph and Gr{\"a}ubig, Dix M. and Strahringer, Susanne and Westner, Markus}, title = {Prerequisites and Causal Recipes for Manufacturers' IT-Enabled Service Innovation Success}, series = {Communications of the Association for Information Systems}, volume = {55}, journal = {Communications of the Association for Information Systems}, publisher = {Association for Information Systems, AIS}, issn = {1529-3181}, doi = {10.17705/1CAIS.05509}, pages = {205 -- 256}, abstract = {For manufacturing firms, success in innovating IT-enabled services is a critical antecedent to benefit from digital servitization of their business models. Digital servitization literature has explored mechanisms for success in innovating IT-enabled services, indicating that the phenomenon is multifaceted and needs to be explained from multiple theoretical perspectives. We derive a conceptual model for success in innovating IT-enabled services covering its multifaceted nature by referring to knowledge-based and organizational control theory. We test this model using qualitative cases of IT-enabled service innovation initiatives in manufacturing firms and use set-theoretic analyses to account for the multifaceted nature of the phenomenon. The necessary condition analysis yields that a certain degree of service innovation capabilities is a prerequisite for success. With the results of a qualitative comparative analysis, we obtain five solution terms as causal recipes for success in innovating IT-enabled services. Our results contribute to research by offering a theory-based approach that explains the multiplicity of success in IT-enabled service innovation. Practitioners benefit from our results by understanding prerequisites and causal recipes for success while learning from unsuccessful initiatives in innovating IT-enabled services of manufacturing firms. Our study is also an example of how to rigorously calibrate qualitative data using a structured approach.}, language = {en} } @article{KopperFuerstenauZimmermannetal., author = {Kopper, Andreas and F{\"u}rstenau, Daniel and Zimmermann, Stephan and Klotz, Stefan and Rentrop, Christopher and Rothe, Hannes and Strahringer, Susanne and Westner, Markus}, title = {Shadow IT and Business-Managed IT: A Conceptual Framework and Empirical Illustration}, series = {International Journal of IT/Business Alignment and Governance (IJITBAG)}, volume = {9}, journal = {International Journal of IT/Business Alignment and Governance (IJITBAG)}, number = {2}, publisher = {IGI Global}, doi = {10.4018/IJITBAG.2018070104}, pages = {53 -- 71}, abstract = {Research on Shadow IT is facing a conceptual dilemma in cases where previously "covert" systems developed by business entities are integrated in the organizational IT management. These systems become visible, are thus not "in the shadows" anymore, and subsequently do not fit to existing definitions of Shadow IT. Practice shows that some information systems share characteristics of Shadow IT but are created openly in alignment with the IT organization. This paper proposes the term "Business-managed IT" to describe "overt" information systems developed or managed by business entities and distinguishes it from Shadow IT by illustrating case vignettes. Accordingly,our contribution is to suggest a concept and its delineation against other concepts. In this way, IS researchers interested in IT originated from or maintained by business entities can construct theories with a wider scope of application that are at the same time more specific to practical problems. In addition, the terminology allows to value potentially innovative developments by business entities more adequately.}, subject = {Unternehmen}, language = {en} } @article{KaessStrahringerWestner, author = {K{\"a}ss, Sebastian and Strahringer, Susanne and Westner, Markus}, title = {A Multiple Mini Case Study on the Adoption of Low Code Development Platforms in Work Systems}, series = {IEEE Access}, journal = {IEEE Access}, publisher = {IEEE}, issn = {2169-3536}, doi = {10.1109/ACCESS.2023.3325092}, url = {http://nbn-resolving.de/urn:nbn:de:bvb:898-opus4-65634}, pages = {118762 -- 118786}, abstract = {Although adopting Low Code Development Platforms (LCDPs) promises significant efficiency and effectiveness improvements for application development, its adoption still needs further empirical research. This paper uses a combinatorial approach to research LCDP adoption and presents the results of a multiple mini case study with 36 cases on LCDP adoption. A combination of the Socio-Technical Systems theory and the Technology-Organisational-Environment model is used as a theoretical lens. In this paper, we show that LCDP adoption is a multifaceted phenomenon and identify three archetypes for LCDP adoption (i.e., IT Resource Shortage Mitigators, Application Development Democratisers, and Synergy Realisers) and one archetype for LCDP non-adoption (i.e., Intricacy Adversaries). Each archetype can be interpreted as an individual path towards LCDP (non-)adoption. Based on these archetypes, we derive seven starting points for practitioners to adopt LCDPs in work systems. Moreover, by using the theoretical lenses, the paper shows that for an LCDP adoption to occur, an optimisation of the social and technical sub-systems is required.}, language = {en} } @article{KopperKlotzWestneretal., author = {Kopper, Andreas and Klotz, Stefan and Westner, Markus and Strahringer, Susanne}, title = {Shadow IT and Business-managed IT}, series = {Journal of Information Technology Management (JITM)}, volume = {30}, journal = {Journal of Information Technology Management (JITM)}, number = {4}, issn = {1042-1319}, pages = {25}, abstract = {Two concepts describe the autonomous deployment of IT by business entities: Shadow IT and Business-managed IT. Shadow IT is deployed covertly, that is, software, hardware, or IT services created/procured or managed by business entities without alignment with the IT organization. In contrast, Business-managed IT describes the overt deployment of IT, that is, in alignment with the IT organization or in a split responsibility model. The purpose of this paper is to extend the conceptual understanding of Shadow IT and Business-managed IT, comparing the perceptions of 29 CIOs and senior IT managers with the results of a systematic literature review. By doing so, this paper presents a structured and comprehensive view of causing factors, outcomes, and governance of Shadow IT and Business-managed IT in practice. A comparison of academic literature and practitioner perceptions reveals the limitations and gaps of the current research and highlights avenues for future research. The authors find three category-spanning themes occurring as causing factors, outcomes, and—as part of governance measures—factors to improve the IT organization: (1) (Poor) business-IT alignment (2) (lack of) agility, and (3) (lack of) policies. This study is innovative with its comprehensive qualitative interview data that the authors compare to the existing literature. Therefore, the paper brings together theoretical and practical insights into Shadow IT and Businessmanaged IT, which should aid practitioners and scholars in decision making and future research.}, subject = {Corporate Governance}, language = {en} }