@article{KlotzWestnerStrahringer, author = {Klotz, Stefan and Westner, Markus and Strahringer, Susanne}, title = {Critical Success Factors of Business-managed IT: It Takes Two to Tango}, series = {Information Systems Management}, volume = {39}, journal = {Information Systems Management}, number = {3}, publisher = {Taylor\&Francis}, doi = {10.1080/10580530.2021.1938300}, pages = {220 -- 240}, abstract = {This paper identifies critical success factors of Business-managed IT based on case study results. Four groups of critical success factors emerge: (1) general approach to Business-managed IT/Business-managed IT strategy, (2) Business-managed IT project prerequisites/Business-managed IT team, (3) Business-managed IT project execution and outcome, and (4) information technology management for Business-managed IT. The results suggest that bilateral responsibility between the business unit and the IT organization is the most favorable governance option for Business-managed IT.}, subject = {Betriebliches Informationssystem}, language = {en} }