@inproceedings{KlotzWestnerStrahringer2020, author = {Stefan Klotz and Markus Westner and Susanne Strahringer}, title = {From Shadow IT to Business-managed IT and Back Again}, booktitle = {Pacific Asia Conference on Information Systems (PACIS): 2020, Dubai}, series = {How Responsibility for IT Instances Evolves Over Time}, url = {https://aisel.aisnet.org/pacis2020/94/}, year = {2020}, }