@article{KopperKlotzWestneretal.2020, author = {Andreas Kopper and Stefan Klotz and Markus Westner and Susanne Strahringer}, title = {Shadow IT and Business-managed IT}, journal = {Journal of Information Technology Management (JITM)}, series = {Practitioner Perceptions and Their Comparison to Literature}, volume = {30}, number = {4}, url = {http://home.thejitm.org/XXX-4/contents.html}, year = {2020}, }