@article{KlotzWestnerStrahringer2022, author = {Stefan Klotz and Markus Westner and Susanne Strahringer}, title = {Critical Success Factors of Business-managed IT: It Takes Two to Tango}, journal = {Information Systems Management}, volume = {39}, number = {3}, pages = {220 -- 240}, doi = {10.1080/10580530.2021.1938300}, year = {2022}, }