Digital Empathy – Why it is important and how to measure it
- Through digital empathy, companies can reliably and easily capture the experience their users have and then use it to enhance their digital products and services.
| Author: | Alexander HahnORCiD |
|---|---|
| URL / DOI: | https://www.bsi-software.com/en/live/post/digital-empathy-why-it-is-important-and-how-to-measure-it |
| Parent Title (English): | BSI |
| Document Type: | Article |
| Language: | English |
| Date of first Publication: | 2022/03/17 |
| Release Date: | 2025/02/20 |
| institutes: | Fakultät Betriebswirtschaft |
| Ohm User Experience Center (Ohm-UX) | |
| Research Themes: | Digitalisierung & Künstliche Intelligenz |
