The Virtual Client: Leveraging Generative AI for Innovative Online-Counselor Education

  • In an increasingly intricate world, individuals turn to online platforms for guidance from trained counselors regarding various psychological and social challenges. The training of competent and effective counselors is challenging, requiring specific strategies, methods and realistic role-playing scenarios. VirCo (Virtual Client for Online Counseling) is an innovative educational platform that employs an open-source large language model (LLM) to simulate clients facing psycho-social problems. VirCo enables learners to engage with a variety of client personas through realistic conversations, thereby enhancing their counseling abilities in a self-directed manner. Furthermore, it features tools for course development, assignments, and multiple feedback systems, fostering a collaborative learning environment. This innovative use of AI technology offers scalable and practical training solutions, contributing to a skilled and proficient workforce in online counseling.

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Metadaten
Author:Jens AlbrechtORCiD, Eric RudolphORCiD, Aleksandra PoltermannORCiD, Robert LehmannORCiD
DOI:https://doi.org/10.21125/iceri.2024.0454
ISSN:2340-1095
Parent Title (English):ICERI Proceedings
Publisher:IATED
Document Type:conference proceeding (article)
Language:English
Reviewed:Begutachtet/Reviewed
Release Date:2024/12/17
Tag:Education, Role-Play, Counseling, Generative AI
Pagenumber:10
First Page:1522
Last Page:1531
institutes:Institut für e-Beratung
Fakultät Informatik
Fakultät Sozialwissenschaften
Zentrum für Künstliche Intelligenz (KIZ)
Research Themes:Digitalisierung & Künstliche Intelligenz
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