Quality infrastructure services capability assessment in the coffee value chain

  • Coffee generates about 25%-30% of total export and securing about 15 million people's livelihoods in Ethiopia. But, it has several quality issues. Studies show a total of 272 million USD of which 99% is due to the non-conformance cost of the export product incurred annually. This justifies mitigating quality problems in the sector is important. Therefore, to deal with this issue coffee quality related data were collected from Ethiopian National Quality Infrastructure Institutions (ENQI) and Coffee Quality Inspection and Certification Association (CLU). Eighteen experts purposively selected from both institutes were asked to associate quality service with defects. Finally, lack of accreditation has the highest contribution followed by conformity and metrology with a share of 83.3%, 75%, and 54% for defects points. Moreover, issues like control of temperature and humidity in storage and transport, lack of soil nutrition testing, inspection performance, and commitment to standards implementation are issues that needs to be improved.

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Metadaten
Author:Mesfin Demissie, Dagne Tsegaye, Birhanu Beshah, Frank EbingerORCiD
DOI:https://doi.org/10.1504/ijqi.2021.117189
ISSN:1756-6975
Parent Title (English):International Journal of Quality and Innovation
Publisher:Inderscience Publishers
Document Type:Article
Language:English
Date of first Publication:2021/08/09
Reviewed:Begutachtet/Reviewed
Release Date:2024/06/17
Volume:5
Issue:2
First Page:158
Last Page:180
institutes:Fakultät Betriebswirtschaft
Research Themes:Soziale & ökonomische Transformation
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