2417 2020 2020 eng 1 6 6 conferenceobject ACM New York, NY, USA 1 -- 2020-06-30 -- As urbanization progresses, cities are becoming increasingly complex. To make this complexity advantageous, Smart Cities integrate intelligent sensors that communicate with each other and are invisible to citizens, so that they can offer additional services. Despite the fact that the inclusion of diverse citizens is an essential requirement of Smart Cities, Ambient Intelligence is often not considered under accessibility aspects. The central question in this context is how disadvantaged groups in particular can benefit from Smart Cities. It is extremely important for people with disabilities to be able to move autonomously in public spaces. For this purpose, however, people who are blind sometimes need to be able to ask other people for directions. Knowing whether people are present can be important information. 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