@article{FreierSenghaas2021, author = {Freier, Carolin and Senghaas, Monika}, title = {Arbeitsvermittlung zwischen Nachhaltigkeit und Abbildbarkeit. Wie Vermittlungsfachkr{\"a}fte Entscheidungsspielr{\"a}ume nutzen}, series = {Soziale Welt}, volume = {72}, journal = {Soziale Welt}, number = {2}, publisher = {Nomos Verlag}, issn = {0038-6073}, doi = {10.5771/0038-6073-2021-2-113}, pages = {113 -- 138}, year = {2021}, abstract = {Dieser Artikel untersucht, wie Besch{\"a}ftigte in Agenturen f{\"u}r Arbeit zus{\"a}tzliche Entscheidungsspielr{\"a}ume in der Arbeitsvermittlung nutzen und dabei Arbeitsmarkt- und Sozialpolitik als Street-Level Bureaucrats umsetzen. Anhand der Analyse qualitativer Interviews und Gruppendiskussionen mit Vermittlungsfachkr{\"a}ften rekonstruieren wir, dass Vermittlungsfachkr{\"a}fte ihre Entscheidungsspielr{\"a}ume einsetzen, um Individualit{\"a}t und Vertrauen in der Beziehung mit Arbeitsuchenden zu bef{\"o}rdern. Wir argumentieren, dass die Nutzung der Entscheidungsspielr{\"a}ume nicht allein von Ambiguit{\"a}ten politischer oder organisationaler Vorgaben gepr{\"a}gt ist: Sich wandelnde Organisationsziele, die Erweiterung von Entscheidungsspielr{\"a}umen der Vermittlungsfachkr{\"a}fte sowie die Situation am Arbeitsmarkt, so unsere Schlussfolgerung, bef{\"o}rdern eine Ausrichtung auf eine nachhaltige Arbeitsvermittlung.}, language = {de} } @article{FreierSenghaas2021, author = {Freier, Carolin and Senghaas, Monika}, title = {Placement Advisors as Innovators}, series = {Journal of Social Policy}, volume = {51}, journal = {Journal of Social Policy}, number = {1}, publisher = {Cambridge University Press (CUP)}, issn = {0047-2794}, doi = {10.1017/s0047279420000744}, pages = {155 -- 172}, year = {2021}, abstract = {AbstractEmployees of the public employment services (PES) are street-level bureaucrats who shape activation policy on the ground. This paper examines how PES staff use enhanced discretion in an innovation project carried out by the German Federal Employment Agency. Applying a bottom-up perspective, we reconstruct PES employees' logic of action and the dilemmas they face in improving counselling and placement services. According to our findings, placement staff use enhanced discretion to promote more individualised support and an adequate matching of jobseekers and employers. The use of discretion is framed by organisational norms and reward mechanisms and by the current labour market situation. Our analyses are based on qualitative interviews and group discussions with placement staff.}, language = {en} } @article{ClouetFreierSenghaas2022, author = {Clouet, Hadrien and Freier, Carolin and Senghaas, Monika}, title = {Which capital do you mobilise? How bureaucratic encounters shape jobseekers' social and cultural capital in France and Germany}, series = {Critical Social Policy}, volume = {42}, journal = {Critical Social Policy}, number = {4}, publisher = {SAGE Publications}, issn = {0261-0183}, doi = {10.1177/02610183221084082}, pages = {695 -- 715}, year = {2022}, abstract = {Based on participant observations in the French and German public employment services (PES), this article proposes a new way of analysing bureaucratic encounters following Bourdieu's capital theory. We show that caseworkers who are supposed to support jobseekers into employment, force the allegedly needy jobseekers to accumulate capital, but only in its cultural or social form, and never both at the same time. While there are national differences in the accumulation process, the findings highlight the coexistence of two different strategies: accumulation of cultural capital for a long-term and stable return to employment or accumulation of social capital for a short-term and temporary access to employment. Caseworkers attribute different importance to each type of capital, which results in an uneven distribution that reproduces inequalities through social policy services.}, language = {en} }