@incollection{DernbachSchreiber2012,
  author    = {Beatrice Dernbach and Pia Schreiber},
  title     = {Evaluation der Online-Kommunikation},
  booktitle = {Handbuch Wissenschaftskommunikation},
  isbn      = {9783531176321},
  doi       = {10.1007/978-3-531-18927-7_45},
  year      = {2012},
}