TY - CHAP A1 - Riedmüller, Florian T1 - Service Quality perceived by fans at professional sporting events T2 - Consumer behavior knowledge for effective sports and event marketing Y1 - 2010 UR - https://opus4.kobv.de/opus4-ohm/frontdoor/index/index/docId/2779 SN - 9780415873581 PB - Routledge New York ER -