@article{GottwaldSowaStaples2018, author = {Markus Gottwald and Frank Sowa and Ronald Staples}, title = {"Walking the line": an at-home ethnography of bureaucracy}, journal = {Journal of Organizational Ethnography}, volume = {7}, number = {1}, pages = {87 -- 102}, doi = {10.1108/JOE-10-2016-0021}, year = {2018}, }