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The purpose of this paper is to identify the impact of privacy concerns and regulation on the development of voice assistants. With particular focus on Amazon Alexa, the effects of customer mistrust and privacy policies on innovation processes will be analyzed. With voice assistants becoming increasingly ubiquitous, personal, and pervasive, customers and legislators have questioned their trustworthiness. The vendor’s dependence on the collection and processing of vast amounts of data to perform, and continuously improve customer requests has resulted in significantly higher customer privacy concerns. Consequently, leading companies have been facing challenges to gain customer trust. In an attempt to give an overview of how customer trust, privacy policy, and the continuous development of voice assistants relate, and to provide recommendations on how Amazon can safeguard customer trust while remaining innovative, this paper combines the review of current literature with a qualitative study. Through three semi-structured interviews with experts from leading voice assistant providers, the research problem is investigated. The findings indicate that customer trust is mediated and moderated by a set of variables. Generally, privacy policies have a positive effect on customer trust and perceived privacy. Voice service providers can actively nurture positive influences of trust, while mitigating adverse effects, by understanding trust beyond the issue of data collection requirements. Therefore, this paper enhances the understanding of the drivers of mistrust and the relationship between customer trust, privacy policies, and innovation.
Addressing Systemic Risk in Europe during Covid-19: policies, limitations, and challenges ahead
(2021)
This work examines the impacts which the Covid-19 pandemic brought to the stability of the European financial sector. Lockdowns, businesses unable to operate and uncertainty about how the pandemic would evolve fueled a sharp recession. From the lessons learned in the global financial crises and the Eurozone debt crises, there’s an increasing role of macroprudential policies, especially the regiments of the Basel III framework and the monetary policy toolkit. Alongside macroprudential regulation, the European Central Bank provided substantial monetary policy easing, for instance the release of capital buffers and other capital requirements, expanding the TLTRO III and Pandemic Emergency Program which facilitated monetary policy transmission. Authorities also deployed strong fiscal policies which encompassed from tax holidays to direct transfers to households and firms. The combination of fiscal, monetary, and regulatory policy was unprecedented and helped the economy during the shutdown moments. As a result, indicators of systemic risks in the banking sector during the pandemic remained relatively stable. Nevertheless, some challenges might emerge in the medium-term when policies are phased-out, namely the increasing size of non-performing loans and the sovereign doom-loop. Thus, in the final part of this text a stress test is conducted to evaluate the possible future impacts of the pandemic in the banking sector.
Digital nomadism is a unique form of telework that is characterized by continuous traveling. Even though
digital nomads classify as remote workers, they experience different opportunities and risks than
traditional home-office-based teleworkers. Due to their high mobility, they face more travel-related
challenges such as exposure to the unknown, financial unpredictability, and cultural barriers. At the same
time, digital nomads perceive their lifestyle as more rewardful with benefits like personal growth,
freedom, and autonomy. The current COVID-19 pandemic may limit digital nomads' freedom and travel
behavior, but most digital nomads have implemented strategies to overcome the newly imposed
challenges. In fact, digital nomads are able to create new opportunities even in present times.
This research investigates the opportunities and risks of the digital nomad lifestyle before and during the
COVID-19 pandemic. Twelve digital nomads take part in an individual semi-structured interview held on
the online conferencing tool zoom. The findings from these conversations offer a more profound
understanding of how digital nomads perceive opportunities and risks and how they feel impacted by the
global pandemic.
The analysis of benefits and challenges can serve as a guide for aspiring digital nomads. As numerous
people start teleworking during the COVID-19 pandemic, they might embrace their newly gained location
independence by trying out the digital nomad lifestyle.
ABSTRACT
The primary intention of this bachelor thesis is to investigate the main motives that drive female entrepreneurship in Mexico in the service sector and evaluate if these factors are necessity or
opportunity driven. It also discerns if financial constraints are the motive for the business size and sector selection. For this purpose, the motivational factors driving female entrepreneurship
were examined in the form of extensive qualitative interviews (N=5) paying special attention
to the reasons influencing the size, growth, sector selection and mode of financing of the businesses. This research paper aims to provide a comprehensive understanding of what motivates women in Mexico to undertake businesses in the service sector and gain a clearer
vision of their ambitions.
The following thesis aims to explore the particular changes that occurred in user behavior on social media (Instagram, YouTube, Facebook) during the pandemic from March 2020 to present time, how these changes relate to user engagement rate and what impact these changes have on the online radio show industry from a perspective of emerging independent radio show series “Widows Radio”. For limitation purposes of the research, purposive sampling method is used to identify particular behaviors. As a result of the research, a list of changes of user behavior are identified, specific impact of these changes on user engagement rate is shown. On the base of the conducted research, several recommendations for the online radio company “Widows Radio” regarding their social media strategy are provided.
In the contemporary era, large number of companies publish their business performance as a report on the Internet. To make them usable in larger numbers, these reports must be read and labeled. This is inefficient and expensive. This study supports this business need by automatically classifying four different categories of metadata of financial reports. For training of the used random forest classifier, an active and a passive learning strategy are contrasted. The results show a clear advantage of active learning for classifying whether a financial report contains consolidated enterprise data or not. For more complicated multi-class classifications, no advantage is shown so far under the applied active learning strategy, however, there is potential to develop an alternative more efficient strategy.
Purpose: This study aims at investigating how nonprofit organisations can successfully and sustainably implement web analytics. It develops a framework based on existing literature as well as expert interviews and tests its applicability and practicability in a hands-on case study with the German nonprofit organisation Gemeinsam TECHO e.V..
Methodology: The research questions are explored through a qualitative approach via a literature review and semi-structured interviews. The author draws a convenience sample of seven German nonprofit organisations. The interviews are analysed through qualitative content analysis. Based on the results a first web analytics framework is developed which is then tested and reviewed in a practical application.
Findings: The outcome of the study is a framework with a general step-by-step plan for NPOs on how they can implement web analytics into their business.
Research limitations: The convenience sample as well as the focus on German nonprofit organisations are possible limitations. The framework should be further tested with nonprofit organisations in different settings and conditions: country, industry, etc. Another limitation is that during the practical application only a single pass of the framework was done. Additional testing of the framework with several iterations might uncover more suggestions for improvement.
Value: This paper seeks to propose guidelines that give valuable hints for nonprofit organisations looking to implement web analytics into their business. Some existing web analytics frameworks can be found in current scientific literature; however, little empirical evidence exists for the case of nonprofit organisations. This study provides a new viewpoint on the use of web analytics which may be of use for those working in the context of nonprofit organisations.
Keywords: web analytics, nonprofit organisations, NPOs, TECHO, marketing, data analytics, web analytics framework
The following bachelor thesis discusses and analyzes the People’s Republic of China's growing interest in investing in Africa. China has used the opportunity of foreign direct investment to strengthen its economy and grow its influence abroad. The main focus of this thesis is to assess China’s direct investments in the Republic of Cameroon and the Federal Republic of Nigeria’s private sectors and the impact that it has on the two respective countries. The purpose of this study is to explore Chinese investor’s engagement in Africa, specifically in Cameroon and Nigeria. The goal is to analyze the effect Chinese foreign direct investment has on the selected countries and to determine whether the existing Sino-African relationship is a modern form of imperialism or a productive partnership. Through a cross method between a meta-analysis and a case study, the thesis will examine whether Chinese engagement in Africa is a win-win situation for all countries involved. The comparison of different China-funded projects in Cameroon and Nigeria makes it clear that trade deals with China have prospered the economies of both respective countries and created a win-win situation rather than a modern form of imperialism.
When enabling collaboration among employees who work physically dispersed, remotely or in different locations, increasing utilization of information and communication technologies (ICT) can be examined. Consequently, its implications on employee well-being need to be investigated. This paper aims to understand the day-specific effects of two particular ICT demands, interruption and workload, on exhaustion by adopting a perspective out of the transactional theory of stress and coping. A sample of 73 employees (and a total of 444 days) took part in a daily diary study with four measurement points a day during ten consecutive workdays. The results depict a positive correlation between the stressor ICT interruption and the strain after-work exhaustion on a within-person level. However, no significant association between ICT workload and exhaustion could be found. By adopting a transactional perspective, the study contributes to a better understanding of how ICT communication affects occupational health and highlights the importance of reducing the demands that ICT imposes on employees’ resources.