Fintech and Social Inclusion: Factors affecting M-Banking Adoption, Case of Azerbaijan
- Fintech is an innovative tool that applies technology to improve financial services.
Mobile Baking is the most common product of Fintech and has vast prospects to
improve access to financial resources for the previously unbanked populations. The role
of Fintech in providing inclusion is especially vital in developing countries- where the
proportion of the financially excluded remains high. This study focuses on the role of
M-Banking in serving mentioned populations, and identifies the factors influencing
adoption and usage of Fintech services. The last part also introduces the case of
Azerbaijan-a former USSR country, and concludes by drawing the potential paths of its
Fintech-inclusion development.