@masterthesis{Qian, type = {Bachelor Thesis}, author = {Qian, Jing}, title = {Investigating ASR Technologies and Speech Data Utilization in the German Insurance Industry: A Qualitative Research Study}, school = {Hochschule f{\"u}r Technik und Wirtschaft Berlin}, pages = {43}, abstract = {This paper presents qualitative research on the current state of automatic speech recognition (ASR) technologies used by insurance companies in Germany. The study provides an overview of the fundamentals of ASR technologies and explores potential use cases that may be implemented by insurance companies. The findings and recommendations from this paper could guide future studies and the development of ASR technologies specifically for insurance companies.}, language = {en} }