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The COVID-19 pandemic provided an opportunity for management scholars to address large-scale and complex societal problems and strive for greater practical and policy impact. A brief overview of the most-cited work on COVID-19 reveals that, compared with their counterparts in other disciplines, leading management journals and professional associations lagged in providing a platform for high-impact research on COVID-19. To help management research play a more active role in responding to similar global challenges in the future, we propose an integrative framework that emphasizes a phenomenon’s impact, the conditions that the phenomenon creates at multiple levels, and the responses of actors to such conditions, as well as the dynamic relationships and interactions among these actors. By shifting attention to phenomena and their overall impact, this framework can help scholars better position their work to address large-scale and complex problems and also to assess research for its contribution to generate impact beyond academia.
Developing innovative, eco-friendlier products that gain traction in the mass market remains a persistent challenge for many firms. To bring consumers to choose “greener” alternatives over conventional products, firms need to overcome prevailing product evaluations that favor traditional solutions. Research on valuation entrepreneurship examines the strategies that actors apply to induce changes in established evaluations. Adding to the emerging literature on valuation entrepreneurship, our study analyzes how the car maker Tesla, Inc. used product design—material artifacts' properties of form and function—to advance the public perception of battery electric vehicles (BEVs). When Tesla entered the market, several firms had tried to promote BEVs as a way of making private mobility more environmentally friendly, but with limited success. In contrast, Tesla produced well-received BEVs that generated enormous consumer interest and led to a more favorable assessment of BEVs as a whole. Drawing on 54 interviews and nearly 2000 pages of archival data, our abductive study identifies three product design strategies that increased the appeal of Tesla's initial models: (1) incorporating discontinuous technological solutions; (2) optimizing the products on traditional evaluation criteria (e.g., driving performance, comfort, space, status); and (3) creating an ecosystem of complementary products. Since some design choices came at the expense of a minimal environmental footprint, they risked attracting blame for compromising on the environmental performance of potentially eco-friendly cars and for committing “greenwashing.” To minimize this risk, Tesla complemented its design strategies by employing three strategies of reputational politics to avoid such blame. After Tesla's initial, lavish models had improved the public perception of electric cars, Tesla and other car makers were able to sell less excessive and more sustainable BEVs in much greater quantities than ever before. Our findings contribute to three literature streams and generate valuable insights for management practice.
Open forms of organising innovation bear great potential to address societal challenges, such as the climate crisis. Existing approaches to open social innovation (OSI) draw on a corporate and organisation- centric open innovation model as a blueprint for addressing social and ecological problems. However, such problems are ‘wicked’ and ‘com-plex’ in nature and thus require concerted efforts from a diverse set of stakeholders, including businesses, government agencies, non-profits and communities. Based on a review of the open-, user- and social- innovation literature, this essay traces the evolution from an organisa-tion-centric view (OSI 1.0) to a multi-stakeholder, cross- sectoral perspective (OSI 2.0). More specifically, we understand OSI as a concerted effort undertaken by multiple stakeholders from various sectors throughout the social innovation process, from diagnosing societal challenges, to developing ideas for how to solve problems, creating solutions, effectively scaling solutions and generating impact. We sharpen the terminology for OSI 2.0 and specify design dimensions for the effective orchestration of collaboration and coordination, and outline key areas for future research. Our objective is to foster dialogue between open- and user-innovation and social-innovation research.
The purpose of this working paper is to conduct a comprehensive review of existing literature that explores the relationship between business organizations and democracy. This review draws from various fields, including management, business ethics, sociology, international law, and other relevant disciplines for this Project and has several objectives. Firstly, it aims to provide insight into prior research on how democratic institutions regulate economic actors and how these actors, particularly large multinational corporations (MNCs), resist such regulation. Additionally, it examines how these economic actors develop behaviors and economic models that pose challenges to democratic governance, such as business-related human rights violations. In the initial part of the review, we delve into the historical and contemporary aspects of the relationship between business and democracy. Furthermore, the report explores how companies can contribute to shaping a more democratic future by addressing gaps in governance, especially in cases where populist governments fail to protect the rights of their citizens. It also considers the development of alternative business models, such as social enterprises and cross-sector partnerships. Moreover, it looks into how businesses can actively engage in democratic governance and promote principles of participation. The final section of the working paper involves a bibliometric analysis, including co authorship, co-citation, and keyword co-occurrence maps. This analysis is based on key references used by team members in their literature reviews and is designed to examine the connections that exist among various strands of research that support the research questions of the Rebalance Project.
Forging a Local Social Economy: On the Institutional Work of Local Governments in South Korea
(2023)
This study investigates the strategies local governments can employ to stimulate the growth of the local social economy sector—a sector associated with improving residents’ subjective well-being. Acknowledging the under-explored but potentially pivotal role of local government as a catalyst, our research uses an institutionalist lens—focusing on institutional work, support, and public-sector entrepreneurship—to examine how local governments can encourage the establishment of social economy organizations. We adopt a Partial Least Squares Model-Structural Equation Modeling approach to analyze data from 69 South Korean urban metropolitan local governments between 2018 and 2020. Our findings reveal a significant positive relationship between the regulatory, administrative, and intermediary support mechanisms implemented by local governments and the scale of the local social economy. By integrating public-sector entrepreneurship with institutional perspectives, our findings enrich existing literature and provide insight into the strategic initiatives local governments can adopt to foster social entrepreneurship.
Companies increasingly seek to strategically integrate social objectives in commercial activities to address societal challenges, yet little is known about how companies can sustain such a commitment over time. To address this question, we conduct a case-based, abductive study of two pharmaceutical companies widely considered industry leaders in facilitating access to medicine over a 20-year period (2000–2019). We identify product and operation-level integration as distinct types of integration efforts enacted by these companies. Tracing the intraorganizational dynamics associated with these efforts, we theorize that sustained integration is contingent on companies’ ability to respond to and address the challenges specific to product and operation-level integration. The theoretical framework we develop contributes to an emerging debate on the potential of companies to make progress on societal challenges by strategically integrating social objectives, including but not limited to those related to global health.
Editorial notes in leading management journals have urged scholars to address Grand Challenges (GC) as an opportunity for producing knowledge that matters for society. This review explores whether current conceptualizations of GC support a productive path for management and organizational scholarship by guiding empirical inquiry, facilitating cumulative theory development, and informing practice. We systematically examine scholarly articles, calls for papers, and editorial notes published in management journals for consistency in how researchers use and define the concept of GC and the scope of associated phenomena and attributes. We find three prominent conceptual architectures in use: discursive, family resemblance, and phenomenon driven. The variety and incoherence of current uses of the GC concept and the lack of efforts to improve its analytical competence lead us to suggest its retirement. Instead, we propose building on the enthusiasm around GC research and using GC as a term to define research principles that collectively help align research efforts and improve theoretical development and practice. The principles we propose capture a genuine origin story for management research on GC.
Within the entrepreneurship literature, there is a growing interest in understanding collective entrepreneurial approaches to tackling societal challenges. In this study, we examine the orchestration of collective action in an open social innovation project bringing together public administrations, citizens and organized civil society to collaboratively address several societal challenges. Analyzing data generated in-situ and in real-time over the entire duration of the project we show how social impact orchestration can generate impact through four pathways: lead user focus, solution focus, problem focus, and ecosystem focus. For each pathway, we show how orchestration enhanced the impact potential of stakeholders involved by enabling learning and scaling. Our study contributes to the literature on impact entrepreneurship and advances knowledge on orchestrating innovation for social impact.
Insufficient access to medicines is a persistent global problem that affects billions of people in low- and middle-income countries. In this chapter, we use access to medicines as a case to understand how business can become instrumental in making progress on persistent and global problems we associate with sustainable development. We examine the emergence and evolution of access to medicines as a mandate for the pharmaceutical industry to contribute to sustainable development. More specifically, we trace the historical developments of corporate social initiatives in the industry and revisit existing research on access to medicines in management and related fields. We then introduce three distinct analytical perspectives - field emergence and change, firm heterogeneity, organizational processes - to examine access to medicine, expose managerial challenges and offer a research agenda that helps to advance research on access to medicines and, more generally, on corporate efforts to address pressing global problems subsumed under the Sustainable Development Goals.
Although diversity initiatives are considered prominent vessels for addressing inequality and despite massive investments in them, inequality inside organizations persists. Assessments of diversity initiatives often center on economic inequality and view organizations as closed systems to explain why they fail. Building on a 19-month field-level ethnography of the diversity field in Israel targeting Palestinian employment, we examine political inequality and show how it is perpetuated even as economic inequality is dealt with. Our findings reveal that the field is complicit in creating a chasm between the economic and political spheres by positioning diversity initiatives as a means to tackle economic inequality. The field’s infrastructure and dominant discourse reinforce this chasm and thereby make political inequality invisible, generating false consciousness. Our study challenges the preoccupation of diversity scholarship with universal best practices, suggests avenues for assessing and managing diversity initiatives while taking stock of political inequality, and directs future research to delve into the relationship between the economic and the political in organizations and our societies.
Open Social Innovation (OSI) involves the collaboration of multiple stakeholders to generate ideas, and develop and scale solutions to make progress on societal challenges. In an OSI project, stakeholders share data and information, utilize it to better understand a problem, and combine data with digital technologies to create digitally-enabled solutions. Consequently, data governance is essential for orchestrating an OSI project to facilitate the coordination of innovation. Because OSI brings multiple stakeholders together, and each stakeholder participates voluntarily, data governance in OSI has a distributed nature. In this essay we put forward a framework consisting of three dimensions allowing an inquiry into the effectiveness of such distributed data governance: (1) openness (i.e., freely sharing data and information), (2) accountability (i.e., willingness to be held responsible and provide justifications for one's conduct) and (3) power (i.e., resourceful actors' ability to impact other stakeholder's actions). We apply this framework to reflect on the OSI project #WirVsVirus (“We versus virus” in English), to illustrate the challenges in organizing effective distributed data governance, and derive implications for research and practice.
This Learning Report is the result of the accompanying research project on the Open Social Innovation format UpdateDeutschland. The aim is to equip all interested parties with concepts, language and insights to better understand and jointly develop Open Social Innovation. The Learning Report provides an overview of UpdateDeutschland and uses UpdateDeutschland to explain the Open Social Innovation process; analyzes data around challenges, participation, and activity to deepen understanding of the Open Social Innovation methodology in UpdateDeutschland; highlights four different pathways that symbolize how impact was created in UpdateDeutschland; illuminates what broader benefits and challenges emerged for administrations throughout the process; addresses four key organizational challenges; and offers a critical reflection on Open Social Innovation and highlights its transformative potential.
In this chapter we argue that hybrid organizations, i.e., organizations pursuing dual goals, are an important site for rethinking and potentially recasting our perspective on organizational governance. We give an overview of the specific governance challenges hybrid organizations face and probe conventional and more novel approaches and their potential to understand governance in hybrid organizations. Introducing empirical findings from a large-scale qualitative and quantitative study about governance in social enterprises, we propose to complement the reactive approach dominant in the governance literature with a more proactive approach: drawing on the work of Philip Selznick, we introduce a governance approach focused on purpose, commitment and new ways of coordination. We propose that these three interlocking governance mechanisms allow hybrid organizations such as social enterprises to mitigate governance challenges such as the risk of mission drift in a proactive rather than reactive manner.
Organizations across sectors appear to be shifting their ambitions from solving social problems to changing entire social systems. This phenomenon offers a timely opportunity to revisit what came to be known as the third mandate of organizational theory. In this paper we interrogate how organizational scholarship can productively explore and theorize the relationship between organizations and social systems in organized system change – an effort by organizations to alter the conditions that generate the characteristics of social problems and their dynamics of change. As a basis for theorizing organized system change, we develop an analytical scaffold that helps researchers to attend to fundamental aspects of the phenomenon and to achieve parsimony without blanking out complexity. Grounded in realist metatheory and principles, the scaffold reduces ambiguity, provides a backbone for empirical analysis, and favours mechanism-based explanation. We suggest that generating theoretically interesting and practically adequate knowledge on organized system change requires attention to three system realms: First, the subjectively constructed problem realm of systems concerned with processes of evaluating and problematizing situations. Second, the objectively constituted situational realm that attends to factual characteristics of situations and their dynamics of change. And third, the realm of causality understood as the mechanisms that generate both the objective characteristics of situations and the subjective criteria by which situations are evaluated as problems. In concluding, we reflect on the topics of boundaries and power as two promising areas for theorizing organized system change.
Der vorliegende Learning Report ist Ergebnis des Begleitforschungsprojekts zum Open Social Innovation Format UpdateDeutschland. Ziel ist es, alle Interessierten mit Konzepten, Sprache und Erkenntnissen auszustatten, um Open Social Innovation besser zu verstehen und gemeinsam weiterzuentwickeln. Der Learning Report bietet einen Überblick über UpdateDeutschland und erklärt anhand von UpdateDeutschland den Open Social Innovation Prozess; analysiert Daten rund um Herausforderungen, Teilhabe und Aktivität, um das Verständnis der Open Social Innovation Methode bei UpdateDeutschland zu vertiefen; zeigt vier verschiedene Pfade auf, die versinnbildlichen, wie bei UpdateDeutschland Wirkung entstanden ist; beleuchtet welchen breiteren Nutzen und welche Herausforderungen sich für Verwaltungen im Laufe des Prozesses ergaben; beschäftigt sich mit vier zentralen organisatorischen Herausforderungen; und bietet eine kritische Reflexion über Open Social Innovation und zeigt das transformative Potential auf.
How informality affects habitual improvisation in firms: insights from the Nigerian movie industry
(2021)
Research has often underestimated the pervasive and global occurrence of informality because studies largely define informality as illegal economic practices. This study adopts a multidimensional view of informality to explain how and why firms habitually improvise even when they do not experience unexpected or extreme eventualities. We addressed this concern through a comparative ethnographic study of three film production crews in the Nigerian movie industry. Our findings unravel the multiple dimensions of informality and define habitual improvization. We build a theoretical model that traces the organizing principles of informality and how they affect the modes of implementation and outcomes of habitual improvization. Finally, we offer an agenda for future theoretical and empirical research on informality and organizational improvization.
How firms strategically navigate informal and formal copyright practices: insights from Nollywood
(2021)
Purpose
The purpose of this study is to explain how and why firms configure copyright practices when confronted with state-sanctioned laws and informal customs projected by local ethnic or religious communities.
Design/methodology/approach
A multi-case inductive study of four film-producing organizations within the Nigerian film industry (i.e. Nollywood) was conducted. Specifically considered were firms that started their operations around the same time with similar founding conditions, experiences, resources and technical competencies. Field observations and multiple rounds of in-depth interviews were conducted to achieve the research objectives.
Findings
The study found that firms adopted dominant or hybrid configurations when interacting with informality and formality. Dominant configurations represent the exclusive adoption of informal copyright practices while hybrid configurations refer to the blended use of informal and formal copyright practices. The second set of findings revealed that each firm’s strategic intent affected the type of interactional configuration that unfolded in the firm. Specifically, firms with social intents tended to adopt dominant configurations, whereas firms with socio-economic intents tended to adopt hybrid configurations.
Practical implications
The study implies that firms may profit from strategically focusing on when and in what circumstances to adopt informality. Strategic intents that blend social and economic rationales may secure more positive interactive outcomes from internal and external stakeholders promoting formality and informality.
Social implications
This study highlights the fact that firms embedded in local religious and ethnic communities use organizational practices to solve social and institutional problems of their members. The copyright practices of these organizations encourage apprenticeship, youth empowerment and entrepreneurship in Nigeria.
Originality/value
To the best of the authors’ knowledge, this is the first study that goes beyond macro-level analysis to investigate the interactional dynamics between formality and informality at the firm, community, and state levels. The study is also first of its kind to use copyright practices as an analytical lens to explore the interaction between informality and formality.