TY - CHAP A1 - Kupi, Maximilian A1 - McBride, Keegan ED - Edelmann, ‪Noella T1 - Agile Development for Digital Government Services: Challenges and Success Factors T2 - Electronic Participation ePart 2021, Lecture Notes in Computer Science N2 - Many governments have problems with developing digital government services in an effective and efficient manner. One proposed solution to improve governmental digital service development is for governments to utilize agile development methods. However, there is currently a lack of understanding on two important and related topics. First, whether or not agile development might help to overcome common failure reasons of digital government projects. Second, what the challenges and success factors of agile digital government service development are. This paper addresses both of these gaps. By gathering insights from six cases where agile methods were used in the development of new digital services, it identifies five core categories of challenges and success factors encountered when utilizing agile development methods for governmental digital service development: organizational, methodological, end-user-related, technological, and regulatory. Furthermore, based on these findings, it makes initial recommendations on when and how to best use agile methods for digital government service development. KW - Agile development KW - Digital government KW - Public administration KW - e-government KW - Public services Y1 - 2021 UR - https://link.springer.com/chapter/10.1007/978-3-030-82824-0_11#Abs1 VL - 12849 SP - 139 EP - 150 ER - TY - CHAP A1 - Bryson, Joanna A1 - Eisenlauer, Martin T1 - Artificial Intelligence and ethics T2 - Faster than the Future Y1 - 2021 SP - 57 EP - 73 CY - Barcelona ER - TY - JOUR A1 - Rackwitz, Maike A1 - Hustedt, Thurid A1 - Hammerschmid, Gerhard T1 - Digital transformation: From hierarchy to network-based collaboration? The case of the German “Online Access Act”. JF - dms – der moderne staat – Zeitschrift für Public Policy, Recht und Management N2 - To unlock the full potential of ICT-related public sector innovation and digital transformation, governments must embrace collaborative working structures and leadership, is commonly argued. However, little is known about the dynamics of such collaborations in contexts of hierarchy, silo cultures, and procedural accountability. A widely voiced but empirically insufficiently substantiated claim is that bringing cross-cutting digital endeavours forward requires more lateral, network-based approaches to governance beyond traditional Weberian ideals. We test this claim by shedding light on three distinct challenges (complexity, risk, and power imbalance) encountered when implementing the specific collaborative case of the German Online Access Act (OAA) and by examining how they have been addressed in institutional design and leadership. Our analysis, which combines desk research and semi-structured expert interviews, reveals that flexible, horizontal approaches are on the rise. Taking a closer look, however, vertical coordination continues to serve as complementary means to problem-solving capability. KW - Digitalisation, intergovernmental collaboration, Online Access Act, leadership, institutional design Y1 - 2021 U6 - https://doi.org/10.3224/dms.v14i1.05 VL - 14 IS - 1 SP - 101 EP - 120 ER - TY - JOUR A1 - Darius, Philipp A1 - Urquhart, Michael T1 - Disinformed social movements: A large-scale mapping of conspiracy narratives as online harms during the COVID-19 pandemic JF - Online Social Networks and Media N2 - The COVID-19 pandemic caused high uncertainty regarding appropriate treatments and public policy reactions. This uncertainty provided a perfect breeding ground for spreading conspiratorial anti-science narratives based on disinformation. Disinformation on public health may alter the population’s hesitance to vaccinations, counted among the ten most severe threats to global public health by the United Nations. We understand conspiracy narratives as a combination of disinformation, misinformation, and rumour that are especially effective in drawing people to believe in post-factual claims and form disinformed social movements. Conspiracy narratives provide a pseudo-epistemic background for disinformed social movements that allow for self-identification and cognitive certainty in a rapidly changing information environment. This study monitors two established conspiracy narratives and their communities on Twitter, the anti-vaccination and anti-5G communities, before and during the first UK lockdown. The study finds that, despite content moderation efforts by Twitter, conspiracy groups were able to proliferate their networks and influence broader public discourses on Twitter, such as #Lockdown in the United Kingdom. KW - Disinformation, Conspiracy theory, Anti-vaccination, Anti-5G, Social network analysis, COVID-19, Social movements, Twitter, Public health, Trust in government Y1 - 2021 U6 - https://doi.org/10.1016/j.osnem.2021.100174 VL - 26 ER - TY - JOUR A1 - Bryson, Joanna A1 - Malikova, Helena T1 - Is There an AI Cold War? JF - Global Perspectives N2 - Regulation is a means societies use to create the stability, public goods, and infrastructure they need to thrive securely. This policy brief is intended to both document and to address claims of a new AI cold war: a binary competition between the United States and China that is too important for other powers to either ignore or truly participate in directly, beyond taking sides. We argue that while some of the claims of this narrative are based at least in part on genuine security concerns and important unknowns, evidence for its extreme binary nature is lacking. This absence of factual evidence is concerning, because related geopolitical tensions may be used to interfere with regulation of AI and agencies associated with its development. Here we first document and then analyze the extremely bipolar picture prominent policymakers and political commentators have been recently painting of the AI technological situation, portraying China and the United States as the only two global powers. We then examine the plausibility of these claims using two measures: internationally registered AI patents and the market capitalization of the companies that hold them. These two measures, while each somewhat arbitrary and imperfect, are often deployed in the context of the binary narrative and can therefore be seen as conservative choices in that they should favor exactly the “champions” of that narrative. In fact, these measures do not produce bipolar results: Chinese capacity has been exaggerated and that of other global regions deprecated. These findings call into question the motivation behind the documented claims, though they also further illuminate the uncertainty concerning digital technology security. We recommend that all parties engage in contributing to a safe, secure, and transparent regulatory landscape. KW - technology policy, digital governance, artificial intelligence, transnational regulation, polarity Y1 - 2021 U6 - https://doi.org/10.1525/gp.2021.24803 VL - 2 IS - 1 ER - TY - JOUR A1 - Nikiforova, Anastasija A1 - McBride, Keegan T1 - Open government data portal usability: A user-centred usability analysis of 41 open government data portals JF - Telematics and Informatics N2 - Open government data, as a phenomena, may be considered an important and influential innovation that has the potential to drive the creation of public value via enabling the prevention of corruption, increase in accountability and transparency, and driving the co-creation of new and innovative services. However, in order for open government data to be fully taken advantage of, it must be found, understood, and used. Though many countries maintain open government data portals, the usability of said portals can vary greatly; this is important to understand as the usability of a portal likely impacts the eventual reuse of the data made available there. Acknowledging the importance of portal usability to the data reuse process, this paper helps to elucidate some initial insights by asking two questions: “How can the usability of open government data portals be evaluated and compared across contexts?” and “What are the most commonly missing usability aspects from open government data portals?”. In order to answer these research questions, a subset of 41 national open government data portals were selected for an in-depth usability analysis drawing on the feedback from 40 individual users. As a result of this analysis, the paper is able to make three primary contributions: (1) the validation of a framework for open government data portal usability analysis, (2) develops an initial comparative international ranking of open government data portal usability, and (3) identifies commonly occurring portal usability strengths and weaknesses across contexts. Y1 - 2021 U6 - https://doi.org/10.1016/j.tele.2020.101539 VL - 58 IS - May 2021, 101539 ER - TY - CHAP A1 - Bryson, Joanna A1 - Bogani, Ronny ED - Campbell, Aifric T1 - Robot Nannies Will Not Love T2 - The Love Makers N2 - How artificial intelligence and robotics are transforming the future of love and desire: a philosophical thriller and essays.A chance encounter between two women and a road trip into the future: It's Christmas Eve, and Scarlett, banker-turned-technologist, is leaving a secret underground lab to catch the last flight that will get her home in time to open presents with her three-year-old son. She offers a lift to a young woman in distress, who shares her intimate life story as they drive to the airport. These revelations will have devastating consequences for both of them. The Love Makers is a philosophical thriller about female friendship, class, motherhood, women, and work--and how artificial intelligence and robotics are transforming the future of love and desire. Aifric Campbell combines her novel with essays from leading scientists and commentators who examine what's at stake in our human-machine relationships. What is our future as friends, parents, lovers? Will advances in intelligent machines reverse decades of progress for women? From robot nannies to generative art and our ancient dreams of intelligent machines, The Love Makers blends storytelling with science communication to investigate the challenges and opportunities of emergent technologies and how we want to live. ContributorsRonny Bogani, Joanna J. Bryson, Julie Carpenter, Stephen Cave, Anita Chandran, Peter R. N. Childs, Kate Devlin, Kanta Dihal, Mary Flanagan, Margaret Rhee, Amanda Sharkey, Roberto Trotta, E. R. Truitt, and Richard Watson Y1 - 2021 UR - https://www.gold.ac.uk/goldsmiths-press/publications/the-love-makers/ SN - 97819126858442 SP - 249 EP - 258 PB - Goldsmiths Press CY - London ER - TY - JOUR A1 - Garten, Felix T1 - The challenge of Chinese digital payment networks JF - 9Dashline Y1 - 2021 UR - https://www.9dashline.com/article/the-challenge-of-chinese-digital-payment-networks ER - TY - JOUR A1 - Lindemann, Korinna A1 - Stoetzer, Lukas F. T1 - The effect of televised candidate debates on the support for political parties JF - Electoral Studies N2 - During campaigns for legislative elections, a large portion of the general public follows televised debates between the front-running candidates. How can the candidates use the public interest in the debates to increase the support for their party? In this article, we argue that especially challenger candidates can improve the public perception of their valence qualities, such as personal integrity, leadership, and competence, and can - as a result - raise the support of their party. We expect that the perceived policy stances of the candidates matter less. Building on televised debate experiments during the German Federal Elections of 2009 and 2013, we analyse the effect of the debates on party vote and in how far this relationship is mediated by changes in valence and policy evaluations of the candidates. Results show that changes of candidate valence, but not changes in policy perceptions, of the social-democratic front-running candidates mediate the vote intention for the party. Respondents who perceived the candidates more competent, empathetic and have integrity as a result of the debate are more likely to vote for the candidate's party. Our analysis further reveals, however, that this valence effect is not long-lasting and does not carry-over to vote intention briefly before the election. KW - Televised debates KW - Candidate valence KW - Voting decisions KW - Legislative election campaigns Y1 - 2021 U6 - https://doi.org/10.1016/j.electstud.2020.102243 SN - 0261-3794 VL - 69 ER - TY - JOUR A1 - Cingolani, Luciana ED - Elsevier, T1 - The survival of open government platforms: Empirical insights from a global sample JF - Government Information Quarterly N2 - For a number of years scholars have theorized about a change of paradigm in the collaborative practices between governments and citizens as a result of the newly emerged many-to-many forms of connectivity. A vibrant agenda on open government has flourished since, with critical advances on the conceptual front, but much less empirical testing of its propositions. This article makes use of a recognized typology of co-production initiatives in order to implement a Cox hazards survival analysis of 465 open government platforms from a global sample in 87 countries. Its main findings suggest that government-initiated collaborations have the lowest risk of termination and that citizen-to-government initiatives the highest. They also show that while internationally-exerted pressure for openness favors the genesis of open government platforms, it does not affect their survival chances. Y1 - 2021 U6 - https://doi.org/10.1016/j.giq.2020.101522 VL - Volume 38 PB - Elsevier ET - Issue 1 ER -