TY - JOUR A1 - Deo, Sahil A1 - Sontakke, Neha T1 - Usability, User Comprehension, and Perceptions of Explanations for Complex Decision Support Systems in Finance: A Robo-Advisory Use Case JF - Computer N2 - Robo-financial advisors are complex algorithmic decision-making systems with a high potential for mass adoption due to their low operating costs and multitasking abilities. The quantitative aspects of our study measure the efficacy and usability of explanations and qualitative aspects determine the effect of explanations on users and system usability. KW - Decision support systems, Costs, Decision making, Multitasking, Usability Y1 - 2021 UR - https://ieeexplore.ieee.org/abstract/document/9548021 U6 - https://doi.org/10.1109/MC.2021.3076851 VL - 54 IS - 10 SP - 38 EP - 48 ER -