TY - JOUR A1 - Stockmann, Daniela T1 - Tech companies and the public interest: the role of the state in governing social media platforms JF - Information, Communication & Society N2 - In the early days of the internet, it was hoped that digital technology would bring about democracy and positive outcomes for society. Recently, the debate has shifted towards tech lash with many critics pointing towards technology companies undermining democracy, stability, and sustainability. As a result, a new consensus seems to be emerging among policymakers, companies, and civil societal actors that self-regulation has to move towards co-regulation. This Special Issue of Information, Communication and Society draws together cutting-edge contributions on three core themes in scholarly and policy discourse on platform regulation: First, the papers in this special issue enhance empirical understandings of the role of the state in governing social media platforms developing in the United States, Europe, and Sub-Saharan Africa. Second, they provide a holistic framework to understand policy problems that need to be addressed, which helps to develop and evaluate new policy initiatives. Finally, papers point towards three approaches in governing social media platforms and discuss the advantages and disadvantages of content moderation, process-based co-regulation, as well as competition regulation and alternative business models. Y1 - 2023 U6 - https://doi.org/10.1080/1369118X.2022.2032796 VL - 26 IS - 1 SP - 1 EP - 15 ER - TY - JOUR A1 - Stockmann, Daniela A1 - Schlosser, Sophia A1 - Ksatryo, Paxia T1 - Social media governance and strategies to combat online hatespeech in Germany JF - Policy & Internet N2 - Concerns over online hatespeech have prompted governments to strengthen social media governance. However, claims by policy-makers and political activists regarding the effectiveness and likely consequences of legal regulations remain largely untested. We rely on qualitative interviews and two expert surveys to examine the behavior of public relations professionals in response to online hatespeech when having the option of using the new user-complaint mechanism under the German Network Enforcement Act (NetzDG). Our findings reveal that strategies depend on whether professionals work at public sector institutions, business, or civil society organizations and political parties. Public sector institutions are likely to report to the platform, but not under NetzDG. Civil society organizations are likely to choose content moderation, counterspeech, and other forms of intervention. Businesses deploy a wide range of strategies. In practice, Germany's procedural approach relying on user-complaint mechanisms to deal with online hatespeech is not used by experts as a means to combat online harassment. Y1 - 2023 U6 - https://doi.org/10.1002/poi3.348 SN - 1944-2866 N1 - Open Access publication is funded by the Hertie School Library SP - 1 EP - 19 ER - TY - RPRT A1 - Darius, Philipp A1 - Stockmann, Daniela A1 - Bryson, Joanna A1 - Cingolani, Luciana A1 - Griffin, Rachel A1 - Hammerschmid, Gerhard A1 - Kupi, Maximilian A1 - Mones, Haytham A1 - Munzert, Simon A1 - Riordan, Rónán A1 - Stockreiter, Simona T1 - Implementing Data Access of the Digital Services Act: Collaboration of European Digital Service Coordinators and Researchers in Building Strong Oversight over Social Media Platforms N2 - The EU Digital Service Acts signals a move away from self-regulation towards co-regulation of social media platforms within the European Union. To address online harms and rising platform power the DSA clarifies responsibilities of platforms and outlines a new technology regulatory framework to increase oversight. One key oversight instrument constitutes Article 40 of the DSA, which lays out data access for vetted researchers, who add value to regulators and the broader public as creators of knowledge, educators, advisors, innovators, and watchdogs. Currently, the EU Commission and national governments make important decisions regarding Digital Service Coordinators (DSCs) that play a key role in implementation. Based on expertise on European public administration and political science we lay out key challenges and success factors of DSCs that will play a role in promoting successful cooperation between DSCs and researchers. We provide three recommendations: First, we recommend to strengthen transfer of scientific knowledge into policy-making by processing publicly accessible publications within public administrative bodies. To this end, capacities of DSCs need to be increased. In addition, we also point towards the database of vetted researchers collected by the Board of DSCs as important resource in order to strengthen knowledge transfer. Second, the DSC network requires agile institutions with fast response time in order to enable researchers to play a constructive role in implementation. This also includes institutional procedures between DSCs and the Intermediary Body and Data Protection Agencies. To avoid delay in implementation agile institution-building needs to start now. Finally, institutional safeguards will help to avoid strategic choice of companies of the DSC of establishment. At the same time, the Irish DSC's capacity should be strengthened compared to other national DSCs since most large intermediary services providers have their European headquarters in Ireland. Y1 - 2023 UR - https://nbn-resolving.org/urn:nbn:de:kobv:b1570-opus4-49479 U6 - https://doi.org/10.48462/opus4-4947 ER -