TY - RPRT A1 - Fazekas, Mihaly A1 - Cingolani, Luciana A1 - Tóth, Bence T1 - A Comprehensive Review of Objective Corruption Proxies in Public Procurement: Risky Actors, Transactions, and Vehicles of Rent Extraction T2 - GTI-WP/2016:03, Budapest: Government Transparency Institute N2 - This paper can provide a comprehensive review of quantitative corruption proxies, conceptualise how different indicators capture different aspects of corruption, and identify gaps in the measurement landscape. Institutionalised, well-established corruption in government contracting aims to bypass fair and open competition in order to allocate contracts to companies belonging to the corrupt group. This requires at least i) corrupt transactions allowing for rent generation, ii) particularistic relations underpinning collective action of corrupt groups; iii) organisations enabling rent allocation (public organisations); and iv) organisations extracting corrupt rents (private companies). These four requirements of corrupt contracting serve as a framework for the review. We find that there is a surprisingly wide array of indicators validated in particular contexts, leaving generalisability unclear. It is also suggested that the academic literature has largely been preoccupied with one or the other type of corruption proxies such as personal connections without recognising their complementarities. Given the clandestine and often complex character of corrupt deals, a comprehensive measurement approach is advocated where each indicator sheds light on different aspects of the same corrupt phenomena. KW - Corruption KW - particularism KW - public procurement KW - measurement KW - objective indicators Y1 - 2016 U6 - https://doi.org/10.2139/ssrn.2891017 ER - TY - RPRT A1 - Cingolani, Luciana A1 - Fazekas, Mihály A1 - Martinez Barranco Kukutschka, Roberto A1 - Tóth, Bence T1 - Towards a comprehensive mapping of information on public procurement tendering and its actors across Europe N2 - This report presents the results of a comprehensive mapping exercise of the scope and quality of public procurement and linked information in 35 European jurisdictions: 28 European Union member states, 6 EU neighbouring countries and the European Commission. Part I analyses the public procurement information hosted in national platforms and made available online for the average user. This analysis enables the classification and comparison of countries along a series of dimensions, such as the amount of historical data on individual tenders, the scope of tender documentation publicly available, the fragmentation of procurement information sources, and the degree of machine-readability of tender announcements, among several others. Parts II and III of the report complement the information on procurement processes and outcomes with information on the two main actors involved in these processes: bidders and buyers. In this context, part II maps existing relevant data on private companies and part III follows with data on the governmental units acting as contracting authorities in each of our 35 jurisdiction. Discussing information linked to public procurement tendering data goes beyond the description of this deliverable in the Description of Work. KW - public procurement KW - national regulatory framework KW - Europe KW - data quality Y1 - 2015 UR - http://digiwhist.eu/publications/towards-a-comprehensive-mapping-of-information-on-public-procurement-tendering-and-its-actors-across-europe/ ER - TY - RPRT A1 - Cingolani, Luciana T1 - The State of State Capacity: a review of concepts, evidence and measures T2 - MERIT Working Papers N2 - This working paper is part of the research programme on Institutions, Governance and Longterm Economic Growth, a partnership between the French Development Agency AFD and the Maastricht Graduate School of Governance Maastricht University UNUMerit. The research builds on the Institutional Profiles Database IPD, jointly developed by AFD and the French Ministry of the Economy since 2001.What is state capacity and how does it affect development The concept of state capacity acquired centrality during the late seventies and eighties, sponsored by a rather compact set of scholarly works. It later permeated through several disciplines and has now earned a place within the many governance dimensions affecting economic performance. The present article aims to provide a historical account of the evolution and usage of the state capacity concept, along with its various operationalizations. It examines in particular a the growing distance in the usage of the concept by different disciplinary and thematic fields; b the process of branching out of the concept from restricted to more multidimensional definitions; c the problems with construct validity and concept stretching, and d the generalized lack of clarity that exists regarding the institutional sources of state capacity. KW - state capacity KW - statebuilding KW - fiscal performance KW - bureaucracies KW - neopatrimonialism Y1 - 2013 UR - https://www.merit.unu.edu/publications/working-papers/abstract/?id=5017 N1 - MERIT Working Papers 053, United Nations University - Maastricht Economic and Social Research Institute on Innovation and Technology (MERIT). ET - #2013-053 ER - TY - CHAP A1 - Anheier, Helmut K. A1 - Cingolani, Luciana A1 - Hallerberg, Mark A1 - Kaufmann, Sonja A1 - List, Regina T1 - Global Crise and Governance – Lessons, Implications, Recommendations T2 - The Governance Report 2018 N2 - The Global Financial Crisis (GFC) of 2008-9 was the greatest economic stress test since the 1940s. It put not only financial markets and currencies at risk; entire economies and political systems were threatened as the GFC soon revealed major governance shortcomings and weaknesses felt across a wide spectrum of policy fields. Globalization seemed in jeopardy, the Washington Consensus of neoliberal policies broken, and democratic backsliding set in as populism and protectionism began to take root. The GFC triggered many responses to improve governance through reforms and regulatory measures of many kinds across a wide range of fields: most prominently in finance and banking, but also in fiscal policy, trade, labor markets and social security. Ten years after the GFC, the 2018 Governance Report takes stock and asks: How have countries fared, and are they better prepared to avoid or withstand another crisis of GFC proportions? To answer this question, the 2018 Report focuses on the performance of countries before and after the GFC. Using elaborate indicator and data systems, applying state-of-the-art analytics, and covering a wide range of countries, it offers a systematic comparison of governance performance from three perspectives: What public goods are being provided, at what quality and to what effect? How ready are countries to address governance challenges in the context of globalization? What are the administrative capacities of the public sector? With measures taken before the GFC and today, these perspectives on governance performance provide important benchmarks for measuring both resilience and progress and can assist policymakers in designing effective solutions. KW - Governance Report Y1 - 2018 SN - 0198821492 SP - 105 EP - 118 PB - Oxford University Press CY - Oxford ER - TY - JOUR A1 - Nistotskaya, Marina A1 - Cingolani, Luciana T1 - Bureaucratic Structure, Regulatory Quality, and Entrepreneurship in a Comparative Perspective: Cross-Sectional and Panel Data Evidence JF - Journal of Public Administration Research and Theory N2 - The article examines the effect of meritocratic recruitment and tenure protection in public bureaucracies on regulatory quality and business entry rates in a global sample. Utilizing a cross-country measure on the extent of meritocratic entry to bureaucracy and a time-series indicator of tenure protection, it subjects theoretical claims that these features improve the epistemic qualities of bureaucracies and also serve as a credible commitment device to empirical test. We find that, conditional on a number of economic, political, and legal factors, countries where bureaucracies are more insulated from day-to-day oversight by individual politicians through the institutional features under consideration tend to have both better regulation, specifically business regulation, and higher rates of business entry. Our findings suggest that bureaucratic structure has an indirect effect on entrepreneurship rates through better regulatory quality, but also exert a direct independent effect. Y1 - 2016 U6 - https://doi.org/10.1093/jopart/muv026 VL - 26 IS - 3 SP - 519 EP - 534 ER - TY - JOUR A1 - Cingolani, Luciana A1 - Thomsson, Kaj A1 - de Crombrugghe, Denis T1 - Minding Weber more than ever? The impacts of State Capacity and Bureaucratic Autonomy on development goals JF - World Development N2 - State capacity has attracted renewed interest over the last years, notably in the study of violent conflict. Yet, this concept is conceived differently depending on where the interest lies. In this article, we focus on bureaucratic autonomy as a distinct concept and discuss its connection to state capacity in detail. Using panel data over 1990–2010 and a novel indicator of autonomy, we estimate the separate effect of state capacity and bureaucratic autonomy on child mortality and tuberculosis prevalence. The evidence suggests that bureaucratic autonomy has a stronger impact than commonly used measures of state capacity or traditional macroeconomic variables. KW - state capacity KW - bureaucratic autonomy KW - Millennium Development Goals KW - child mortality KW - tuberculosis Y1 - 2015 U6 - https://doi.org/10.1016/j.worlddev.2015.02.016 N1 - Other version: UNU-MERIT Working Paper 2013-052. VL - 72 SP - 191 EP - 207 ER - TY - CHAP A1 - Fazekas, Mihály A1 - Cingolani, Luciana A1 - Tóth, Bence ED - Anheier, Helmut K. ED - Haber, Matthias ED - Kayser, Mark A. T1 - Innovations in objectively measuring corruption in public procurement T2 - Governance Indicators: Approaches, Progress, Promise Y1 - 2018 SN - 9780198817062 SP - 154 EP - 185 PB - Oxford University Press CY - Oxford ER - TY - CHAP A1 - Cingolani, Luciana T1 - A Decade Long Grievance? The Global and Financial Economic Crisis' Impact on Institutional Trust T2 - The Governance Report 2018 Y1 - 2018 SN - 9780198821496 SP - 65 EP - 85 PB - Oxford University Press CY - Oxford ER - TY - JOUR A1 - Fazekas, Mihály A1 - Cingolani, Luciana T1 - Breaking the Cycle? How (Not) to Use Political Finance Regulations to Counter Public Procurement Corruption JF - The Slavonic and East European Review N2 - There are widespread perceptions and countless documented cases of tight-knit networks of politicians and businessmen colluding in the allocation of public procurement contracts in return for political party donations. In the absence of systematic evidence, neither the magnitude of the problem nor the effectiveness of policies curbing such corruption is well-understood. In order to advance our understanding of these phenomena, this paper tests whether political financing regulations can contribute to controlling corruption in public procurement. We utilize aggregated official micro-level data on almost 3 million contracts awarded across twenty-nine European countries from 2009 to 2014 to measure the risk of high-level institutionalized corruption using novel proxy indicators. Legislation regulating political finances is directly measured by coding national laws from 2009 to 2014. In cross-country panel regression and difference-in-difference models, we find that introducing additional political financing restrictions does not have a measurable negative impact on public procurement corruption risks. In fact, the observed effect is positive in most models. The observed relationship remains the same for most constitutive components of political financing regulations. Several challenges remain for a conclusive judgement on political party financing regulations’ effectiveness in curbing corruption, such as measuring implementation rather than legislation, allowing for a longer lead-time for regulatory impact, or considering institutional inter-dependencies. KW - Political corruption KW - Political parties KW - Political regulation KW - Donations KW - Government corruption Y1 - 2017 U6 - https://doi.org/10.5699/slaveasteurorev2.95.1.0076 VL - 95 IS - 1 SP - 76 EP - 116 ER - TY - JOUR A1 - Cingolani, Luciana T1 - The role of state capacity in development studies JF - Journal of Development Perspectives N2 - The role that state capacity plays in development has been the subject of growing cross-disciplinary research. The state capacity concept has faced criticism on numerous fronts, with scholars recently devoting serious efforts to overcome it. This article offers a rich overview of the concepts’ journey in terms of its theoretical roots, its uses by different disciplines, its definitions and measurements, and the empirical evidence around the impact of state capacity on development outcomes. It argues in favor of an optimistic view of the field’s advances by showing: (a) convergence in conceptualizations and (b) high-quality innovations in measurements. The article also contributes to the field by offering a definition of state capacity that consolidates all elements of the dominant strand and further tackles a number of issues that remain weak and should take priority in a future agenda. Y1 - 2018 U6 - https://doi.org/10.5325/jdevepers.2.1-2.0088 VL - 2 IS - 1-2 SP - 88 EP - 114 ER - TY - JOUR A1 - Cingolani, Luciana ED - Elsevier, T1 - The survival of open government platforms: Empirical insights from a global sample JF - Government Information Quarterly N2 - For a number of years scholars have theorized about a change of paradigm in the collaborative practices between governments and citizens as a result of the newly emerged many-to-many forms of connectivity. A vibrant agenda on open government has flourished since, with critical advances on the conceptual front, but much less empirical testing of its propositions. This article makes use of a recognized typology of co-production initiatives in order to implement a Cox hazards survival analysis of 465 open government platforms from a global sample in 87 countries. Its main findings suggest that government-initiated collaborations have the lowest risk of termination and that citizen-to-government initiatives the highest. They also show that while internationally-exerted pressure for openness favors the genesis of open government platforms, it does not affect their survival chances. Y1 - 2021 U6 - https://doi.org/10.1016/j.giq.2020.101522 VL - Volume 38 PB - Elsevier ET - Issue 1 ER - TY - JOUR A1 - Cingolani, Luciana T1 - Infrastructural state capacity in the digital age: What drives the performance of COVID-19 tracing apps? JF - Governance N2 - In a context where states increasingly complement their physical presence with digital means, the classic idea of infrastructural state power needs reconsideration. The COVID-19 pandemic represents an unparalleled opportunity to that end, given the uniformity of one type of digital infrastructural intervention - the offer of contact tracing apps - and its highly varying performance across geographies. Against this backdrop, the article seeks to expand traditional discussions on state infrastructural power by testing a series of propositions on the explanatory factors behind tracing apps' emergence and adoption rates. The findings stemming from a pool of 150 countries show no straightforward connection between traditional and digital forms of infrastructural power. They also point at the primacy of governmental trust over financial, institutional, and technological factors - including privacy standards - when explaining high adoption, suggesting that the relational aspect of infrastructural power acquires a proportionally greater weight in the digital era. Y1 - 2022 U6 - https://doi.org/10.1111/gove.12666 SP - 1 EP - 23 ER - TY - RPRT A1 - Cingolani, Luciana A1 - McBride, Keegan A1 - Hammerschmid, Gerhard T1 - Human Centric Smart Cities. Redefining the smart city. N2 - Smart cities have traditionally been studied from a technocentric perspective. However,such technological conceptualizations of smart cities are no longer adequate in today’s society. This policy brief discusses another alternative, human centric smart cities. Human centric smart cities are cities that practice smart governance, are collaborative, focused on user needs, supportive of innovation, and are ultimately oriented towards the development of wellbeing and the creation of public valuefor its citizens. In human centric smart cities, the use, implementation, and development of technology is guided by these foundations. The policy brief draws on insightgenerated from an international symposium organized for the City of Berlin on the future of smart cities. The brief itself is structured around four core aspects: human centricity, inter-sectoral collaboration, data governance, and administrative capacity. The brief ends by providing initial recommendations on how to start thinking about and implementing new human centric smart city strategies. Key Points: • In human centric smart cities, adopting a public valueor happiness orientedapproach to development will be critical. • The notion of innovation and service development inside human centric smartcities is changing, driven primarily by a shift in the structure of smart city ecosystems. • New human centric smart city data governance strategies must be in line withthe creation of public value, data sovereignty, and the maintenance offundamental rights and freedoms such as those related to privacy andfreedom of expression. • The change towards more collaborative, open, and human centric smart citieswill require new governance strategies and new administrative capacities. Y1 - 2022 UR - https://nbn-resolving.org/urn:nbn:de:kobv:b1570-opus4-44106 ER - TY - RPRT A1 - Cingolani, Luciana A1 - Fazekas, Mihály T1 - Administrative capacities that matter: organisational drivers of public procurement competitiveness in 32 European countries N2 - In spite of the many efforts in the pursuit of a European single market, many barriers continue to lie ahead, as the field of public procurement illustrates. In 2015, around 40% of all high-value procurement tenders in a large pool of European countries attracted only 2 bidders or less, and only 3% of all winning companies had their offices outside the procuring country. This paper explores a rather unaccounted dimension behind the competitiveness of tenders: the administrative capacities of contracting authorities. For this, we first build a theoretically-informed multidimensional framework of administrative capacities and subsequently test the effect of these capacities on competitiveness, by using a comprehensive and curated database of more than 120.000 procurement contracts in 32 European countries. The findings show that most administrative measures robustly explain a portion of competitiveness, in particular administrative aspects related to the choice of instruments and procedures to conduct the bidding calls, such as electronic procurement. Findings also show that the behaviour of these relationships is counterintiuitive at times, and highly dependent on the national context, suggesting that organizational path-dependency undermines convergence under EU regulation. Y1 - 2017 UR - https://nbn-resolving.org/urn:nbn:de:kobv:b1570-opus4-44115 ER - TY - RPRT A1 - Cingolani, Luciana A1 - de Crombrugghe, Denis T1 - Exploring the Panel Components of the Institutional Profiles Database (IPD) T2 - UNU-MERIT Working Paper Series N2 - The Institutional Profiles Database (IPD) produced by the Agence Fran ̧caisede D ́eveloppement (AFD) has been carried out in 2001, 2006 and 2009, anda new wave is planned for 2012. Although the structure of the surveys variesgreatly between 2006 and 2009, the similarity of a substantial proportionof the questions allows for exploring and exploiting the panel componentsof the database. This paper presents some general patterns of short-terminstitutional change, aided by a conceptual classification of the institutionalvariables. It tests two hypotheses in a preliminary way: a) that institutionstend to score higher over time, and b) that institutions tend to convergeacross countries. Additionally, it explores associations between institutionsand growth for the period 2001-2009. Y1 - 2012 UR - https://www.merit.unu.edu/publications/working-papers/abstract/?id=4719 ET - 2012-037 ER - TY - RPRT A1 - Cingolani, Luciana A1 - de Crombrugghe, Denis T1 - Techniques for dealing with reverse causality between institutions and economic performance T2 - UNU-MERIT Working Paper Series N2 - This article provides a succinct review of the arguments stressing the mutual relationship between institutions and economic performance, and a scholarly account of some of the most popular econometric strategies used to minimize reversed causality problems in impact estimation. Among the techniques revisited we find the instrumental variables (IV) approach, distributed lags and vector autoregressions (VAR), quasi-experiments, and identification by heteroskedasticity (IH). Ultimately, the review is conceived as a methodological aide to researchers seeking to explore causal relationships through the use of the Institutional Profiles Database (IPD) produced by the Agence Francaise de Developpement (AFD). Y1 - 2012 UR - https://ideas.repec.org/p/unm/unumer/2012034.html ET - 2012-034 ER - TY - JOUR A1 - Cingolani, Luciana T1 - Representative Bureaucracy and Perceptions of Social Exclusion in Europe: Evidence From 27 Countries JF - Administration & Society N2 - Representative bureaucracy theory predicts that mirroring social groups in the composition of the bureaucracy will lead to inclusive policies and less overall exclusion of diverse individuals. While supporting evidence on policy outcomes is abundant, findings on subjective perceptions are mixed. This study tests three hypotheses linking representative bureaucracy to perceived same-group discrimination in the general population. It introduces a novel multidimensional index of bureaucratic underrepresentation, and uses mixed effects hierarchical models to approximate answers. Exploratory findings suggest an “awareness” mechanism may explain the counterintuitive relationship between underrepresentation and feelings of exclusion, by which more diverse public sectors develop alongside higher awareness of discrimination. Y1 - 2022 U6 - https://doi.org/10.1177/00953997221137562 ER - TY - CHAP A1 - Cingolani, Luciana ED - Ruth-Lovell, Saskia ED - Spirova, Maria T1 - The Bureaucracy as an Opportunity Structure for Neopatrimonialism: Trends and Determinants in Argentina and Brazil (1990-2010) T2 - Clientelism and Democratic Governance in Comparative Perspective Y1 - 2019 SN - 9781785523007 SP - 221 EP - 244 PB - ECPR Press CY - Colchester ER - TY - JOUR A1 - Cingolani, Luciana A1 - Fazekas, Mihály T1 - The role of agencification in achieving value-for-money in public spending JF - Governance - An International Journal of Policy, Administration, and Institutions N2 - Agencification has been pursued globally under the promise of increasing public administration performance. In spite of ample theoretical arguments, the empirical evidence on the causal link between agencification and performance remains scarce and methodologically contested. We contribute to this debate by empirically testing the impacts of agencification across Germany, Spain, and the United Kingdom on value‐for‐money, competitiveness, and timeliness during the period 2006–2016. We use unique administrative datasets, enabling objective and granular measurements of reforms and their effects, employing quasi‐experimental methods. Findings suggest heterogeneous effects both across countries and outcomes. On average, value‐for‐money improves by 2.8% or 1.7 billion EUR over a decade, while outputs and processes change only marginally. Recently agencified organizations barely improve their performance, while older agencies achieve substantial improvements. The three countries' heterogeneous administrative contexts play a critical role as mediating factors, with the biggest changes occurring in higher new public management take‐up countries. Y1 - 2020 UR - https://nbn-resolving.org/urn:nbn:de:kobv:b1570-opus4-34674 U6 - https://doi.org/10.1111/gove.12452 SN - 1468-0491 VL - 33 SP - 545 EP - 563 ER - TY - JOUR A1 - Cingolani, Luciana A1 - Hildebrandt, Tim T1 - Incentive Structures for the Adoption of Crowdsourcing in Public Policy: A Bureaucratic Politics Model JF - Sustainability N2 - Collective intelligence paradigms have been increasingly embraced by the public sector as a way to address complex policy challenges. The field is limited, however, by our little, comparative understanding of the political economy factors that create incentives around the adoption of certain types of collective intelligence over others in different organizational settings. This article uses a typology of citizen-sourced open innovation models based on the work of Daren Brabham as well as insights from Elinor Ostrom and Archon Fung, in order to produce a theoretical model of the determinants of crowdsourcing adoption decisions in the public sector. The model derives a political economy analysis that matches various administrative scenarios to different collective intelligence modalities and developments. The insights are illustrated through a number of crowdsourcing initiatives and provide important lessons to practitioners designing such collective challenges. Y1 - 2022 U6 - https://doi.org/10.3390/su142012982 VL - 14 IS - 20 ER - TY - RPRT A1 - Darius, Philipp A1 - Stockmann, Daniela A1 - Bryson, Joanna A1 - Cingolani, Luciana A1 - Griffin, Rachel A1 - Hammerschmid, Gerhard A1 - Kupi, Maximilian A1 - Mones, Haytham A1 - Munzert, Simon A1 - Riordan, Rónán A1 - Stockreiter, Simona T1 - Implementing Data Access of the Digital Services Act: Collaboration of European Digital Service Coordinators and Researchers in Building Strong Oversight over Social Media Platforms N2 - The EU Digital Service Acts signals a move away from self-regulation towards co-regulation of social media platforms within the European Union. To address online harms and rising platform power the DSA clarifies responsibilities of platforms and outlines a new technology regulatory framework to increase oversight. One key oversight instrument constitutes Article 40 of the DSA, which lays out data access for vetted researchers, who add value to regulators and the broader public as creators of knowledge, educators, advisors, innovators, and watchdogs. Currently, the EU Commission and national governments make important decisions regarding Digital Service Coordinators (DSCs) that play a key role in implementation. Based on expertise on European public administration and political science we lay out key challenges and success factors of DSCs that will play a role in promoting successful cooperation between DSCs and researchers. We provide three recommendations: First, we recommend to strengthen transfer of scientific knowledge into policy-making by processing publicly accessible publications within public administrative bodies. To this end, capacities of DSCs need to be increased. In addition, we also point towards the database of vetted researchers collected by the Board of DSCs as important resource in order to strengthen knowledge transfer. Second, the DSC network requires agile institutions with fast response time in order to enable researchers to play a constructive role in implementation. This also includes institutional procedures between DSCs and the Intermediary Body and Data Protection Agencies. To avoid delay in implementation agile institution-building needs to start now. Finally, institutional safeguards will help to avoid strategic choice of companies of the DSC of establishment. At the same time, the Irish DSC's capacity should be strengthened compared to other national DSCs since most large intermediary services providers have their European headquarters in Ireland. Y1 - 2023 UR - https://nbn-resolving.org/urn:nbn:de:kobv:b1570-opus4-49479 U6 - https://doi.org/10.48462/opus4-4947 ER - TY - DATA A1 - Cingolani, Luciana T1 - Diversity in the public administration: a Multidimensional Index of Bureaucratic Underrepresentation N2 - This dataset presents a novel an index for measuring diversity in the public administration in 37 European countries between 2008 and 2018, accounting for gender, age, nationality, ethnicity and disability. (2022-08-24) KW - Public Administration, Diversity Y1 - 2022 U6 - https://doi.org/10.7910/DVN/IEPHLG N1 - Data repository: Harvard Dataverse ER - TY - RPRT A1 - Cingolani, Luciana A1 - Salazar-Morales, Diego T1 - The role of public workforce diversity and the administrative ecosystem in advancing public sector innovation N2 - Organization studies have long built a ‘business case’ for diversity, which today includes innovation capacity among the benefits of diverse workforces. Diversity’s impact on innovation has been tested in private firms, yet no systematic study exists in public management. We address this challenge using a twostep dynamic panel data analysis via generalised methods of moments estimation in 36 European countries. The findings confirm that higher public workforce diversity leads to higher public sector innovation. This effect, however, is mediated by the administrative ecosystem, where greater uniformity in managerial practices makes diversity more salient, an obstacle to unleash its innovative potential. KW - public sector innovation – diversity management – representative bureaucracies – social categorization Y1 - 2023 UR - https://nbn-resolving.org/urn:nbn:de:kobv:b1570-opus4-49700 U6 - https://doi.org/10.48462/opus4-4970 ER - TY - JOUR A1 - Cingolani, Luciana A1 - Salazar-Morales, Diego T1 - The role of public workforce diversity and the administrative ecosystem in advancing digital public service innovation JF - Public Management Review N2 - Organizational studies have long built a ‘business case’ for diversity, which today includes innovation capacity among the benefits of diverse workforces. Diversity’s impact on innovation has been tested in private firms, yet few systematic studies exist in public management. We address this challenge using a two-step dynamic panel data analysis via generalized methods of moment estimation in 36 European countries. The findings confirm that higher public workforce diversity leads to higher public service innovation. This effect, however, is mediated by the administrative ecosystem, where greater uniformity in managerial practices makes diversity more salient, an obstacle to unleash its innovative potential. KW - Public sector innovation, digital services, diversity management, representative bureaucracies, social categorization Y1 - 2024 U6 - https://doi.org/10.1080/14719037.2024.2303609 N1 - Open Access publication is funded by the Hertie School Library ER -