TY - CHAP A1 - Bach, Tobias A1 - Wegrich, Kai A2 - Christensen, Tom A2 - Lægreid, Per T1 - Regulatory Reform, Accountability and Blame in Public Service Delivery: The Public Transport Crisis in Berlin T2 - The Routledge Handbook to Accountability and Welfare State Reforms in Europe N2 - Introduction Among the many promises of reforms of the ‘regulatory state’ type, the clarification of account - ability relations features prominently. While not always using the language of accountability, a major argument against the state as direct provider of a range of public services was that accountability relations were unclear: state providers of services such as telecommunications and transport were hybrids between commercial enterprises and public service providers that were largely self-regulatory in terms of service provision and technical safety (Lodge and Wegrich 2012). The governance of such enterprises allowed political logics to trump economic rationales, and it was unclear in how far the management of these companies should follow either a political or a managerial logic, as they had to provide ‘essential public services’ in an economically efficient way. Y1 - 2016 UR - https://opus4.kobv.de/opus4-hsog/frontdoor/index/index/docId/3371 SN - 9781315612713 U6 - https://doi.org/10.4324/9781315612713 PB - Routledge CY - London ER -