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Institute
The discourse around digitalisation has become detached from the lived reality of the world of work. This discourse is dominated by vague, nebulous promises about new models of work on the one hand and dire warnings of a mass replacement of human labour on the other. Drawing on the work of Erich Fromm, we argue that this creates a risk of regression, as people turn to ‘traditional’ authority figures or a fatalistic solutionism that places unconditional faith in technology. We instead propose an alternative approach rooted in people’s actual experiences that looks for ways that digital technology can be used to support and augment, rather than replace, human labour.