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Low-code from frontend to backend: Connecting conversational user interfaces to backend services via a low-code IoT platform

  • Current chatbot development platforms and frameworks facilitate setting up the language and dialog part of chatbots, while connecting it to backend services and business functions requires substantial manual coding effort and programming skills. This paper proposes an approach to overcome this situation. It proposes an architecture with a chatbot as frontend using an IoT (Internet of Things) platform as a middleware for connections to backend services. Specifically, it elaborates and demonstrates how to combine a chatbot developed on the open source development platform Rasa with the open source platform Node-RED, allowing low-code or no-code development of a transactional conversational user interface from frontend to backend.

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Metadaten
Author:Irene WeberORCiDGND
URN:urn:nbn:de:bvb:859-8610
Document Type:Article
Language:English
Date of first Publication:2021/07/27
Publishing Institution:Hochschule für angewandte Wissenschaften Kempten
Tag:CAI-KIC
Artificial Intelligence; CAI; HMI; Human Machine Interface; Low Code; Open Source
GND Keyword:Mensch-Maschine-Kommunikation; Künstliche Intelligenz; Chatbot; Softwarearchitektur
Number of pages:5 Seiten
Original Publication / Source:Weber, Irene: Low-code from frontend to backend: Connecting conversational user interfaces to backend services via a low-code IoT platform.
In: CUI '21: Proceedings of the 3rd Conference on Conversational User Interfaces, New York: Association for Computing Machinery, July 2021, Article No. 37, pp. 1-5,
https://doi.org/10.1145/3469595.3469632
Institutes:Fakultät Maschinenbau
Dewey Decimal Classification:0 Informatik, Informationswissenschaft, allgemeine Werke
Open Access:open_access
Research focus:Eigenständige Forschungsfelder
Publication Lists:Weber, Irene
Research Project:CAI-KIC – Entwicklung eines Lernangebots zu Conversational Artificial Intelligence für den KI-Campus
Publication reviewed:begutachtet
Licence (German):Es gilt das deutsche Urheberrecht
Release Date:2021/06/17
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