@article{SchneiderDellnerMichel2003, author = {Dietram Schneider and Karl Dellner and Cornelia Michel}, title = {Benchmarking der Hersteller-H{\"a}ndler-Beziehung in der Automobilbranche}, journal = {FB/IE - Zeitschrift f{\"u}r Unternehmensentwicklung und Industrial Engineering}, series = {Ein Bericht aus der KUBE-Projektstudie "SRD-Benchmarking Audi versus BMW/Mercedes"}, volume = {52}, number = {4}, pages = {176 -- 180}, year = {2003}, }