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Overcoming technology and communication barriers in intergenerational communication with a tangible interface

  • Despite the higher uptake of digital media also in older age groups, there are still challenges for people of high ages and with cognitive or motoric problems, which prevent them from learning and using devices like smartphones or tablets. Tangible user interfaces provide an opportunity to connect these people to social media, thereby increasing their digital participation in society and reducing loneliness. In this paper, we discuss the challenges of intergenerational communication and research the opportunities affiliated with tangible technologies to overcome technology barriers for adults of high ages. We present a hybrid system for social media interactions between young smartphone users and their old relatives, who do not use mobile technologies. The system consists of a tangible user interface designed specifically for old adults that connects to a standard mobile messenger service. TAMI was designed in a user-centered process to fulfill the needs of older adults and tested in aDespite the higher uptake of digital media also in older age groups, there are still challenges for people of high ages and with cognitive or motoric problems, which prevent them from learning and using devices like smartphones or tablets. Tangible user interfaces provide an opportunity to connect these people to social media, thereby increasing their digital participation in society and reducing loneliness. In this paper, we discuss the challenges of intergenerational communication and research the opportunities affiliated with tangible technologies to overcome technology barriers for adults of high ages. We present a hybrid system for social media interactions between young smartphone users and their old relatives, who do not use mobile technologies. The system consists of a tangible user interface designed specifically for old adults that connects to a standard mobile messenger service. TAMI was designed in a user-centered process to fulfill the needs of older adults and tested in a longer-term field study with pairs of young and old relatives.show moreshow less

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Metadaten
Author:Bernhard Wohlmacher, Holger KlapperichORCiD, Fabian Mertle, Alina HuldtgrenORCiD
Fachbereich/Einrichtung:Hochschule Düsseldorf / Fachbereich - Medien
Document Type:Conference Proceeding
Year of Completion:2023
Language of Publication:English
Publisher:Association for Computing Machinery
Place of publication:New York
Parent Title (German):MuC '23: Mensch und Computer 2023, Rapperswil Switzerland, September 3 - 6, 2023
Editor:Markus Stolze, Frieder Loch, Matthias Baldauf, Florian Alt, Christina Schneegrass, Thomas Kosch, Teresa Hirzle, Shadan Sadeghian, Fiona Draxler, Kenan Bektas, Katrin Lohan, Pascal Knierim
First Page:508
Last Page:512
DOI:https://doi.org/10.1145/3603555.3608554
ISBN:979-8-4007-0771-1
Dewey Decimal Classification:0 Informatik, Informationswissenschaft, allgemeine Werke / 00 Informatik, Wissen, Systeme / 000 Informatik, Informationswissenschaft, allgemeine Werke
Licence (German):keine Lizenz - nur Metadaten
Release Date:2023/09/12
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