TY - CHAP A1 - Voigt, Christian A1 - Misuraca, Gianluca A1 - Kucsera, Csaba A1 - Lipparini, Fiorenza T1 - ICT-enabled Social Innovations in Social Services: Mapping the Evidence T2 - 2016 Conference for E-Democracy and Open Government (CeDEM), 18.05.2016 - 20.05.2016, Krems, Austria Y1 - 2016 SN - 978-1-5090-1042-4 U6 - https://doi.org/10.1109/cedem.2016.15 SP - 105 EP - 114 PB - IEEE ER -