@incollection{BonifacioFranzStaab2008,
  author    = {Bonifacio, Matteo and Franz, Thomas and Staab, Steffen},
  title     = {A Four-Layer Model for IT Support of Knowledge Management},
  booktitle = {Knowledge management: An evolutionary view},
  volume    = {Advances in management information systems, 12},
  editor    = {Becerra-Fernandez, Irma and Leidner, Dorothy},
  publisher = {M.E. Sharpe Inc},
  address   = {Armonk, N.Y},
  isbn      = {9781315706986},
  institution = {Fachbereich - Medien},
  pages     = {104 -- 123},
  year      = {2008},
  language  = {en}
}