TY - JOUR A1 - Diedrich, Andreas T1 - Herausforderung Multi-Channel-Management T2 - Bankmagazin Y1 - 2001 UR - https://opus4.kobv.de/opus4-hs-duesseldorf/frontdoor/index/index/docId/2761 VL - 50 IS - 3 SP - 58 EP - 59 PB - Springer ER -