TY - CHAP A1 - Bonifacio, Matteo A1 - Franz, Thomas A1 - Staab, Steffen A2 - Becerra-Fernandez, Irma A2 - Leidner, Dorothy T1 - A Four-Layer Model for IT Support of Knowledge Management T2 - Knowledge management: An evolutionary view Y1 - 2008 UR - https://opus4.kobv.de/opus4-hs-duesseldorf/frontdoor/index/index/docId/3396 UR - http://www.thomas-franz.de/publications/amis-preprint.pdf SN - 9781315706986 VL - Advances in management information systems, 12 SP - 104 EP - 123 PB - M.E. Sharpe Inc CY - Armonk, N.Y ER -