TY - CHAP A1 - Niemann, Jörg A1 - Fussenecker, Claudia A1 - Schlösser, Martin A2 - Yilmaz, Murat A2 - Niemann, Jörg A2 - Clarke, Paul A2 - Messnarz, Richard T1 - Toolbox of Methods for the Digital Business Transformation T2 - Systems, Software and Services Process Improvement KW - FBMV Y1 - 2020 UR - https://opus4.kobv.de/opus4-hs-duesseldorf/frontdoor/index/index/docId/3196 SN - 978-3-030-56440-7 SP - 783 EP - 793 PB - Springer International Publishing CY - Cham ER -