TY - CONF A1 - Dahm, Markus T1 - Broad study on the usability of mobile phones T2 - Conf. Proc. Humans and Computers HuC 2005, Aizu, Japan N2 - A mobile phone the size of a candy bar offers dozens of complex functions, a masterpiece of engineering. Unfortunately, the more functions are available, the less they are accessible to the average user. The design of the user interface suffers from a lack of suitability for the tasks, does not conform to user expectations and a suboptimal self-descriptiveness. The usability of modern mobile phones was tested in a broad survey with over 1300 participants. An internet based simulation offered tasks and an online evaluation. It could be pointed out that mobile phones are not only hard to access for novices but also those who consider themselves experts have difficulties when confronted with unknown functions or another brand of phone. Approaches to increase the usability are discussed. KW - User Interface Design KW - Usability Study KW - Mobile Phone KW - Inclusive Design Y1 - 2005 UR - https://opus4.kobv.de/opus4-hs-duesseldorf/frontdoor/index/index/docId/1548 SP - 249 EP - 254 CY - Aizu ER -