TY - CHAP A1 - Kecht, Christoph A1 - Egger, Andreas A1 - Kratsch, Wolfgang A1 - Röglinger, Maximilian ED - Di Ciccio, Claudio ED - Di Francescomarino, Chiara ED - Soffer, Pnina T1 - Event Log Construction from Customer Service Conversations Using Natural Language Inference T2 - 2021 3rd International Conference on Process Mining (ICPM) Y1 - 2021 SN - 978-1-6654-3514-7 U6 - https://doi.org/10.1109/ICPM53251.2021.9576869 SP - 144 EP - 151 PB - IEEE ER - TY - CHAP A1 - Dombetzki, Luca A1 - Kecht, Christoph A1 - Kratsch, Wolfgang A1 - Rau, Daniel T1 - AMARYLLIS: A User-Centric Information System for Automated Privacy Policy Analysis T2 - Proceedings of the 28th European Conference on Information Systems (ECIS): Research Papers Y1 - 2020 UR - https://aisel.aisnet.org/ecis2020_rp/83/ SN - 978-1-7336325-1-5 ER - TY - JOUR A1 - Smalei, Uladzimir A1 - Kecht, Christoph A1 - Kratsch, Wolfgang A1 - Röglinger, Maximilian T1 - Process Improvement Copilot: Bridging the Gap between Process Inefficiencies and Process Improvement Ideas JF - Process Science KW - business process management KW - business process improvement KW - process mining KW - generative artificial intelligence KW - retrieval-augmented generation Y1 - 2026 U6 - https://doi.org/10.1007/s44311-025-00028-2 SN - 2948-2178 VL - 3 IS - 2026,1 PB - Springer Science and Business Media LLC ER -