TY - CHAP A1 - Märtin, Christian A1 - Herdin, Christian A1 - Bissinger, Bärbel Christine ED - Seidl, Markus ED - Moser, Thomas ED - Blumenstein, Kerstin ED - Zeppelzauer, Matthias ED - Iber, Michael T1 - Modeling User Interface Adaptation for Customer-Experience Optimization T2 - Proceedings of the 11th Forum Media Technology and 4th All Around Audio Symposium KW - customer journey KW - user experience KW - customer experience KW - situation analytics KW - situation rules KW - emotion recognition KW - eye-tracking KW - HCI-patterns Y1 - 2018 U6 - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:0074-2299-1 UR - http://ceur-ws.org/Vol-2299/ SN - 1613-0073 SP - 68 EP - 72 ER - TY - CHAP A1 - Bissinger, Bärbel Christine A1 - Märtin, Christian A1 - Fellmann, Michael ED - Fazal-Baqaie, Masud ED - Linssen, Oliver ED - Volland, Alexander ED - Yigitbas, Enes ED - Engstler, Martin ED - Bertram, Martin ED - Hanser, Eckhart ED - Kalenborn, Axel T1 - Auswirkungen von Remote Work auf die Kommunikation und Zusammenarbeit von Scrum Teams sowie auf Scrum Master in der Softwareentwicklung T2 - Projektmanagement und Vorgehensmodelle 2024 - PVM 2024 - Neues Arbeiten in Projekten – Teamarbeit neu interpretiert KW - Virtuelle Zusammenarbeit KW - New Work KW - Remote Work KW - Remote Scrum KW - Teamarbeit KW - Agile Arbeitsweise KW - Softwareentwicklung KW - Qualitative Forschung KW - Experteninterviews KW - Reflexive Thematic Analysis Y1 - 2024 UR - https://dl.gi.de/items/706c5daf-9713-47c2-9b80-820598a01a32 SN - 978-3-88579-747-0 SN - 1617-5468 IS - (Lecture Notes in Informatics (LNI) - Proceedings) SP - 17 EP - 34 PB - Gesellschaft für Informatik CY - Bonn ER - TY - CHAP A1 - Bissinger, Bärbel A1 - Fellmann, Michael A1 - Pruss, Hauke A1 - Rödel, Nikolas ED - Luković, Ivan ED - Bjeladinović, Srđa ED - Delibašić, Boris ED - Barać, Dušan ED - Iivari, Netta ED - Insfran, Emilio ED - Lang, Michael ED - Linger, Henry ED - Schneider, Christoph T1 - Effects of Remote Work on Communication in Agile Software Development: Is the Focus Still on People and Collaboration? T2 - Empowering the Interdisciplinary Role of ISD in Addressing Contemporary Issues in Digital Transformation (ISD2025 Proceedings) KW - remote work KW - agile way of working KW - distributed Scrum teams Y1 - 2025 SN - 978-83-972632-1-5 U6 - https://doi.org/10.62036/ISD.2025.24 SN - 2938-5202 PB - University of Gdansk, Department of Business Informatics & University of Belgrade, Faculty of Organizational Sciences CY - Gdansk; Belgrad ER - TY - CHAP A1 - Märtin, Christian A1 - Asta, Pietro A1 - Bissinger, Bärbel Christine ED - Martínez-López, Francisco J. ED - D’Alessandro, Steven T1 - Optimizing the Digital Customer Journey – Improving User Experience by Persona-Based and Situation-Aware Adaptations T2 - Advances in Digital Marketing and eCommerce: First International Conference, 2020 (DMeC 2020) (Springer Proceedings in Business and Economics) KW - digital customer journey KW - touch point individualization KW - customer experience KW - persona-based design KW - situation awareness Y1 - 2020 SN - 978-3-030-47594-9 U6 - https://doi.org/10.1007/978-3-030-47595-6_18 SP - 141 EP - 148 PB - Springer CY - Cham ER - TY - CHAP A1 - Bissinger, Bärbel Christine A1 - Märtin, Christian A1 - Fellmann, Michael ED - Kurosu, Masaaki ED - Hashizume, Ayako T1 - Challenges of Facial Expression Recognition and Recommendations for the Use of Emotion AI in Video Conferences BT - Thematic Area, HCI 2024; held as Part of the 26th HCI International Conference, HCII 2024; Proceedings Part I T2 - Human-Computer Interaction KW - facial expression recognition (FER) KW - emotion recognition KW - emotion AI KW - responsible AI KW - virtual collaboration KW - video conference Y1 - 2024 SN - 978-3-031-60405-8 U6 - https://doi.org/10.1007/978-3-031-60405-8_18 SN - 1611-3349 IS - (Lecture Notes in Computer Science; 14684) SP - 272 EP - 290 PB - Springer CY - Cham ER - TY - CHAP A1 - Bissinger, Bärbel Christine A1 - Beer, Anja A1 - Märtin, Christian A1 - Fellmann, Michael T1 - Emotion Recognition via Facial Expressions to Improve Virtual Communication in Videoconferences T2 - Human-computer interaction : thematic area, HCI 2023, held as part of the 25th HCI International Conference, HCII 2023, Copenhagen, Denmark, July 23-28, 2023, proceedings. Part II KW - facial expression recognition KW - facial expressions KW - human emotions KW - professional environment KW - videoconferences KW - virtual human interaction Y1 - 2023 SN - 978-3-031-35598-1 U6 - https://doi.org/10.1007/978-3-031-35599-8_10 SP - 151 EP - 163 PB - Springer CY - Cham ER - TY - CHAP A1 - Bissinger, Bärbel Christine A1 - Märtin, Christian A1 - Fellmann, Michael T1 - Support of Virtual Human Interactions Based on Facial Emotion Recognition Software T2 - Human-Computer Interaction KW - facial emotion recognition KW - facial expressions KW - human emotions KW - professional environment KW - virtual human interaction Y1 - 2022 SN - 978-3-031-05408-2 U6 - https://doi.org/10.1007/978-3-031-05409-9_25 SP - 329 EP - 339 PB - Springer CY - Cham ER - TY - JOUR A1 - Märtin, Christian A1 - Bissinger, Bärbel Christine A1 - Asta, Pietro T1 - Optimizing the Digital Customer Journey: Improving User Experience by Exploiting Emotions, Personas and Situations for Individualized User Interface Adaptations JF - Journal of consumer behaviour Y1 - 2021 U6 - https://doi.org/10.1002/cb.1964 SN - 1479-1838 IS - Early View ER -