TY - CHAP A1 - Bissinger, Bärbel Christine A1 - Märtin, Christian A1 - Fellmann, Michael T1 - Support of Virtual Human Interactions Based on Facial Emotion Recognition Software T2 - Human-Computer Interaction KW - facial emotion recognition KW - facial expressions KW - human emotions KW - professional environment KW - virtual human interaction Y1 - 2022 SN - 978-3-031-05408-2 U6 - https://doi.org/10.1007/978-3-031-05409-9_25 N1 - Beitrag: 24th International Conference on Human-Computer Interaction, HCII 2022, Online, 26.06.2022 - 01.07.2022 SP - 329 EP - 339 PB - Springer CY - Cham ER - TY - JOUR A1 - Märtin, Christian A1 - Bissinger, Bärbel Christine A1 - Asta, Pietro T1 - Optimizing the Digital Customer Journey: Improving User Experience by Exploiting Emotions, Personas and Situations for Individualized User Interface Adaptations JF - Journal of consumer behaviour Y1 - 2021 U6 - https://doi.org/10.1002/cb.1964 SN - 1479-1838 IS - Early View ER - TY - CHAP A1 - Märtin, Christian A1 - Herdin, Christian A1 - Bissinger, Bärbel Christine ED - Seidl, Markus ED - Moser, Thomas ED - Blumenstein, Kerstin ED - Zeppelzauer, Matthias ED - Iber, Michael T1 - Modeling User Interface Adaptation for Customer-Experience Optimization T2 - Proceedings of the 11th Forum Media Technology and 4th All Around Audio Symposium KW - customer journey KW - user experience KW - customer experience KW - situation analytics KW - situation rules KW - emotion recognition KW - eye-tracking KW - HCI-patterns Y1 - 2018 U6 - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:0074-2299-1 UR - http://ceur-ws.org/Vol-2299/ SN - 1613-0073 N1 - Beitrag: Forum Media Technology and All Around Audio Symposium (FMT 2018), St. Pölten, Österreich, 28.11.2018 - 29.11.2018 SP - 68 EP - 72 ER - TY - CHAP A1 - Bissinger, Bärbel Christine A1 - Beer, Anja A1 - Märtin, Christian A1 - Fellmann, Michael T1 - Emotion Recognition via Facial Expressions to Improve Virtual Communication in Videoconferences T2 - Human-computer interaction : thematic area, HCI 2023, held as part of the 25th HCI International Conference, HCII 2023, Copenhagen, Denmark, July 23-28, 2023, proceedings. Part II KW - facial expression recognition KW - facial expressions KW - human emotions KW - professional environment KW - videoconferences KW - virtual human interaction Y1 - 2023 SN - 978-3-031-35598-1 U6 - https://doi.org/10.1007/978-3-031-35599-8_10 N1 - Beitrag: 5th HCI International Conference, HCII 2023, Kopenhagen, Dänemark, 23.07.2023 – 28.07.2023 SP - 151 EP - 163 PB - Springer CY - Cham ER - TY - CHAP A1 - Märtin, Christian A1 - Asta, Pietro A1 - Bissinger, Bärbel ED - Martínez-López, Francisco J. ED - D’Alessandro, Steven T1 - Optimizing the Digital Customer Journey – Improving User Experience by Persona-Based and Situation-Aware Adaptations T2 - Advances in Digital Marketing and eCommerce: First International Conference, 2020 (DMeC 2020) (Springer Proceedings in Business and Economics) KW - digital customer journey KW - touch point individualization KW - customer experience KW - persona-based design KW - situation awareness Y1 - 2020 SN - 978-3-030-47594-9 U6 - https://doi.org/10.1007/978-3-030-47595-6_18 N1 - Beitrag: DMEC 2020: Advances in Digital Marketing and eCommerce, Bacelona, Spanien, 25.06.2020 - 26.06.2020 SP - 141 EP - 148 PB - Springer CY - Cham ER - TY - CHAP A1 - Bissinger, Bärbel A1 - Märtin, Christian A1 - Fellmann, Michael ED - Kurosu, Masaaki T1 - Challenges of Facial Expression Recognition and Recommendations for the Use of Emotion AI in Video Conferences BT - Thematic Area, HCI 2024; held as Part of the 26th HCI International Conference, HCII 2024; Proceedings Part I T2 - Human-Computer Interaction KW - facial expression recognition (FER) KW - emotion recognition KW - emotion AI KW - responsible AI KW - virtual collaboration Y1 - 2024 SN - 978-3-031-60405-8 U6 - https://doi.org/10.1007/978-3-031-60405-8_18 SN - 1611-3349 N1 - Beitrag: 26th HCI International Conference, HCII 2024, Washington, DC, USA, 29.06.2024 - 04.07.2024 IS - (Lecture Notes in Computer Science; 14684) SP - 272 EP - 290 PB - Springer CY - Cham ER -