TY - CHAP A1 - Schmitt-Rüth, Stephanie A1 - Simon, Martina A1 - Kornacher, Alexandra A1 - Isakovic, Marjan A1 - Krupp, Michael A1 - Stoll, Michael ED - Meroni, Anna ED - Ospina Medina, Ana María ED - Villari, Beatrice T1 - Co-creation with Vulnerable Consumers – an Action Research Case Study of Designing a Pictorial Language for Logistics T2 - Proceedings of the ServDes.2018 Conference (Linköping Electronic Conference Proceedings No. 150) KW - co-creation KW - vulnerable consumers KW - immigrants KW - open living lab KW - service design KW - pictorial language Y1 - 2018 UR - https://ep.liu.se/ecp/150/027/ecp18150027.pdf UR - https://servdes.org/wp/wp-content/uploads/2018/07/27.pdf SN - 978-91-7685-237-8 SN - 1650-3686 SP - 323 EP - 337 PB - Linköping University Electronic Press CY - Linköping ER -