@inproceedings{KechtEggerKratschetal., author = {Kecht, Christoph and Egger, Andreas and Kratsch, Wolfgang and R{\"o}glinger, Maximilian}, title = {Event Log Construction from Customer Service Conversations Using Natural Language Inference}, series = {2021 3rd International Conference on Process Mining (ICPM)}, booktitle = {2021 3rd International Conference on Process Mining (ICPM)}, editor = {Di Ciccio, Claudio and Di Francescomarino, Chiara and Soffer, Pnina}, publisher = {IEEE}, isbn = {978-1-6654-3514-7}, doi = {10.1109/ICPM53251.2021.9576869}, pages = {144 -- 151}, language = {en} } @inproceedings{DombetzkiKechtKratschetal., author = {Dombetzki, Luca and Kecht, Christoph and Kratsch, Wolfgang and Rau, Daniel}, title = {AMARYLLIS: A User-Centric Information System for Automated Privacy Policy Analysis}, series = {Proceedings of the 28th European Conference on Information Systems (ECIS): Research Papers}, booktitle = {Proceedings of the 28th European Conference on Information Systems (ECIS): Research Papers}, isbn = {978-1-7336325-1-5}, language = {en} } @article{SmaleiKechtKratschetal., author = {Smalei, Uladzimir and Kecht, Christoph and Kratsch, Wolfgang and R{\"o}glinger, Maximilian}, title = {Process Improvement Copilot: Bridging the Gap between Process Inefficiencies and Process Improvement Ideas}, series = {Process Science}, volume = {3}, journal = {Process Science}, number = {2026,1}, publisher = {Springer Science and Business Media LLC}, issn = {2948-2178}, doi = {10.1007/s44311-025-00028-2}, pages = {37}, language = {en} }