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Many organizations use design thinking (DT) to develop future products and services. DT is often used for its ability to serve as a common “language” and platform to enable market-facing departments and technology-oriented units to cocreate innovations. DT has been shown to be a powerful tool for helping to identify and connect the needs of average customers (personas) with technical solutions that form the basis for winning products. In this paper, we investigate the extent to which DT professionals already use strategic foresight (SF) methods that anticipate future customer needs and highlight emerging technologies to expand classical DT and anchor their projects in the future. Using survey data on 302 DT projects, we report on the extent to which SF methods are used in DT projects, the overriding types of SF methods in DT projects, and their impact on project success.
Winning the Uncertainty Game
(2021)
The key aim of Open Strategy is to open up the process of strategy development to larger groups within and even outside an organization. Furthermore, Open Strategy aims to include broad groups of stakeholders in the various steps of the strategy process. The question at hand is how can Open Strategy be achieved? What approaches can be used? Scenario planning and business wargaming are approaches perceived as relevant tools in the field of strategy and strategic foresight and in the context of Open Strategy because of their participative nature. The aim of this article is to assess to what degree scenario planning and business wargaming can be used in the context of Open Strategy. While these approaches are suitable, their current application limits the number of potential participants. Further research and experimentation in practice with larger groups and/or online approaches, or a combination of both, are needed to explore the potential of scenario planning and business wargaming as tools for Open Strategy.
Strategic Foresight
(2023)
Combining scenario planning and business wargaming to better anticipate future competitive dynamics
(2019)
The deliberate exploration of how the future competitive landscape may evolve is critical to uncovering threats and opportunities for firms that seek to improve their core businesses and advance to a superior position in the markets of the future. While techniques such as business wargaming can effectively support this process, such techniques can benefit from placing competitive considerations within a broader future landscape shaped by geopolitical, social, technological and economic forces. Scenario planning allows for the exploration of interactions across multiple external forces to create a rich set of narratives on how the future may unfold. This paper will discuss the potential of combining scenario planning and business wargaming to enable strategists to anticipate moves and countermoves and foresee their consequences. We use a real-life case study to illustrate how a scenario-planning exercise can guide the crucial stage of selecting relevant future competitors of a firm prior to engaging in a business-war-gaming exercise. We then introduce what we term the prospective competitive strategy process to guide the analysis of potential competitive dynamics, emphasizing the synergies between scenario planning and business wargaming.
Business Wargaming
(2009)