TY - CHAP A1 - Axmann, Bernhard A1 - Harmoko, Harmoko A1 - Herm, Lukas-Valentin A1 - Janiesch, Christian ED - González Enríquez, José ED - Debois, Søren ED - Fettke, Peter ED - Plebani, Pierluigi ED - van de Weerd, Inge ED - Weber, Ingo T1 - A Framework of Cost Drivers for Robotic Process Automation Projects T2 - Business Process Management, Blockchain and Robotic Process Automation Forum, BPM 2021 Blockchain and RPA Forum Rome, Italy, September 6–10, 2021, Proceedings UR - https://doi.org/10.1007/978-3-030-85867-4_2 Y1 - 2021 UR - https://doi.org/10.1007/978-3-030-85867-4_2 SN - 978-3-030-85867-4 SN - 978-3-030-85866-7 SP - 7 EP - 22 PB - Springer CY - Cham ER -