TY - JOUR A1 - Axmann, Bernhard A1 - Harmoko, Harmoko T1 - Der Industrie-4.0-Leitfaden für kleine und mittlere Unternehmen BT - Die dritte Richtlinie: Intelligente Logistik und Hardware JF - Zeitschrift für wirtschaftlichen Fabrikbetrieb UR - https://doi.org/10.3139/104.112259 Y1 - 2020 UR - https://doi.org/10.3139/104.112259 SN - 2511-0896 VL - 115 IS - 4 SP - 262 EP - 265 PB - Hanser CY - München ER - TY - JOUR A1 - Axmann, Bernhard A1 - Harmoko, Harmoko T1 - The Five Dimensions of Digital Technology Assessment with the Focus on Robotic Process Automation (RPA) JF - Tehnički glasnik N2 - In Technology Management, the assessment of new digital technologies is a challenging process. Most assessments are focusing on cost & benefit. These approaches often fail because main points are neglected. In this paper, the holistic approach of "The Five Dimensions of Digital Technology Assessment" will be described with the example of RPA (Robotic Process Automation). RPA is one of the most promising technologies to save data processing efforts in the office. The Five Dimensions of RPA Assessment is performed by assessing the benefits, technology readiness, usability, company readiness, and the costs that burden the company in the RPA implementation. UR - https://doi.org/10.31803/tg-20210429105337 KW - assessment KW - benefit KW - company readiness KW - cost KW - RPA (Robotic Process Automation) KW - technology readiness KW - usability Y1 - 2021 UR - https://doi.org/10.31803/tg-20210429105337 UR - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:bvb:573-10395 SN - 1848-5588 VL - 15 IS - 2 SP - 267 EP - 274 PB - University North CY - Koprivnica ER - TY - JOUR A1 - Axmann, Bernhard A1 - Harmoko, Harmoko T1 - Der Industrie-4.0-Leitfaden für kleine und mittlere Unternehmen BT - Die erste Richtlinie: Daten BT - The First Readiness Pillar: Data JF - Zeitschrift für wirtschaftlichen Fabrikbetrieb T2 - The Guideline of Industry 4.0 for SMEs UR - https://doi.org/10.3139/104.112229 Y1 - 2020 UR - https://doi.org/10.3139/104.112229 SN - 2511-0896 VL - 115 IS - 1-2 SP - 94 EP - 97 PB - Hanser CY - München ER - TY - JOUR A1 - Axmann, Bernhard A1 - Harmoko, Harmoko T1 - Der Industrie-4.0-Leitfaden für kleine und mittlere Unternehmen BT - Die zweite Richtlinie: Software JF - Zeitschrift für wirtschaftlichen Fabrikbetrieb UR - https://doi.org/10.3139/104.112249 Y1 - 2020 UR - https://doi.org/10.3139/104.112249 SN - 2511-0896 VL - 115 IS - 3 SP - 178 EP - 181 PB - Hanser CY - München ER - TY - JOUR A1 - Axmann, Bernhard A1 - Harmoko, Harmoko T1 - Process & Software Selection for Robotic Process Automation (RPA) JF - Tehnički glasnik N2 - Robotic process automation (RPA) is a technology for office automation to imitate human behaviour when interacting with computers to perform digitized tasks manually, such as opening and closing applications, reading documents, entering data, and sending e-mails. As with any new digital technology answering the question of where to start and what is the right software, is challenging. In the case of RPA, the question of where to start depends on the selection of the business process to be automated and optimized. There are approaches for process selection in research, but they are relatively complex and have not been validated in practice. To fill this gap, we have simplified the process selection method and validated it on a practical example. We also present a simple method to select the appropriate RPA software. The criteria selection and evaluation were done with the Pairwise Comparison and Benefit Value Analysis method. This approach is relatively easy to follow and to apply in practice and thus also closes a gap in applied research. UR - https://doi.org/10.31803/tg-20220417182552 KW - assessment KW - office automation KW - process selection KW - RPA (Robotic Process Automation) KW - software selection Y1 - 2022 UR - https://doi.org/10.31803/tg-20220417182552 UR - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:bvb:573-35250 SN - 1848-5588 VL - 16 IS - 3 SP - 412 EP - 419 PB - University North CY - Koprivnica ER - TY - JOUR A1 - Axmann, Bernhard A1 - Harmoko, Harmoko A1 - Malhotra, Rahul T1 - The Assessment of Robotic Process Automation Projects with a Portfolio Analysis: First Step - Evaluation Criteria Identification and Introduction of the Portfolio Concept JF - Tehnički glasnik N2 - RPA’s (Robotic Process Automation) usage in organizations has rapidly increased in recent years; as a result, companies have developed high expectations from this technology. However, according to Ernst & Young (E&Y), 30-50% of observed RPA projects initially fail and reveal several risks, which lead to investment losses. Consequently, the RPA project is prematurely retired, and the company is back to the manual process. This premature retirement is mainly because of wrong process selection and the not sufficient company automation (RPA) maturity. Therefore, this paper will introduce the concept of an RPA Portfolio, which will assess the complexity of business processes with a company’s automation (RPA) maturity. The RPA Portfolio is a new innovative concept to simplify and visualize the business process selection for RPA projects, and will help to introduce successfully the right RPA projects. UR - https://doi.org/10.31803/tg-20230416193006 KW - automation maturity KW - business process KW - portfolio KW - robotic process automation KW - technology assessment Y1 - 2023 UR - https://doi.org/10.31803/tg-20230416193006 UR - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:bvb:573-37809 SN - 1848-5588 VL - 17 IS - 2 SP - 207 EP - 214 PB - University North CY - Koprivnica ER - TY - CHAP A1 - Axmann, Bernhard A1 - Harmoko, Harmoko T1 - Robotic Process Automation: An Overview and Comparison to Other Technology in Industry 4.0 T2 - 2020 10th International Conference on Advanced Computer Information Technologies (ACIT): Conference Proceedings UR - https://doi.org/10.1109/ACIT49673.2020.9208907 KW - RPA KW - Robotic Process Automation KW - Office Automation Y1 - 2020 UR - https://doi.org/10.1109/ACIT49673.2020.9208907 SN - 978-1-7281-6760-2 SN - 978-1-7281-6759-6 SP - 559 EP - 562 PB - IEEE CY - Piscataway ER - TY - CHAP A1 - Axmann, Bernhard A1 - Harmoko, Harmoko A1 - Herm, Lukas-Valentin A1 - Janiesch, Christian ED - González Enríquez, José ED - Debois, Søren ED - Fettke, Peter ED - Plebani, Pierluigi ED - van de Weerd, Inge ED - Weber, Ingo T1 - A Framework of Cost Drivers for Robotic Process Automation Projects T2 - Business Process Management, Blockchain and Robotic Process Automation Forum, BPM 2021 Blockchain and RPA Forum Rome, Italy, September 6–10, 2021, Proceedings UR - https://doi.org/10.1007/978-3-030-85867-4_2 Y1 - 2021 UR - https://doi.org/10.1007/978-3-030-85867-4_2 SN - 978-3-030-85867-4 SN - 978-3-030-85866-7 SP - 7 EP - 22 PB - Springer CY - Cham ER - TY - JOUR A1 - Axmann, Bernhard A1 - Harmoko, Harmoko T1 - The Assessment Model of Robotic Process Automation (RPA) Project Using Benefit Study and Balanced Scorecard (BSC) Approach JF - Tehnički glasnik N2 - Assessing Robotic Process Automation (RPA) projects is challenging, especially for small and medium-sized enterprises (SMEs) with limited resources. The most common approach, cost-benefit analysis, measures the financial success of a project, but it does not capture all RPA benefits, which can lead to erroneous decisions about starting, continuing, delaying, or stopping an RPA project. This research presents a novel RPA project assessment model that combines a benefits approach with the balanced scorecard (BSC) framework. The model identifies RPA benefits from the scientific literature and classifies them into four BSC indicators: financial, business process improvement, customer satisfaction, and learning and development. SMEs can easily use the model by comparing expected and actual benefits to make quick and holistic decisions. The model's simplicity, ease of use, and ability to reveal both monetary and non-monetary RPA benefits make it a valuable tool for SMEs. UR - https://doi.org/10.31803/tg-20240416111054 Y1 - 2024 UR - https://doi.org/10.31803/tg-20240416111054 UR - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:bvb:573-64252 SN - 1848-5588 VL - 18 IS - 2 SP - 246 EP - 253 PB - University North CY - Koprivnica ER - TY - JOUR A1 - Axmann, Bernhard A1 - Fariwar, Fassih A1 - Harmoko, Harmoko T1 - Bewertung von Automatisierungslösungen im Büro BT - Wie bewerte ich einfach Automatisierungslösungen für das Büro und welche bewerteten Anwendungsbeispiele (Use Cases) gibt es? JF - Zeitschrift für wirtschaftlichen Fabrikbetrieb UR - https://doi.org/10.1515/zwf-2022-1039 Y1 - 2022 UR - https://doi.org/10.1515/zwf-2022-1039 SN - 2511-0896 VL - 117 IS - 4 SP - 239 EP - 243 PB - de Gruyter CY - Berlin ER - TY - CHAP A1 - Harmoko, Harmoko A1 - Jiménez Ramírez, Andrés A1 - Enríquez, José González A1 - Axmann, Bernhard ED - Marrella, Andrea ED - Matulevičius, Raimundas ED - Gabryelczyk, Renata ED - Axmann, Bernhard ED - Bosilj Vukšić, Vesna ED - Gaaloul, Walid ED - Štemberger, Mojca Indihar ED - Kő, Andrea ED - Lu, Qinghua T1 - Identifying the Socio-Human Inputs and Implications in Robotic Process Automation (RPA): A Systematic Mapping Study T2 - Business Process Management: Blockchain, Robotic Process Automation, and Central and Eastern Europe Forum UR - https://doi.org/10.1007/978-3-031-16168-1_12 KW - Robotic Process Automation (RPA) KW - human KW - social KW - input KW - implication Y1 - 2022 UR - https://doi.org/10.1007/978-3-031-16168-1_12 SN - 978-3-031-16167-4 SN - 978-3-031-16168-1 SP - 185 EP - 199 PB - Springer CY - Cham ER - TY - JOUR A1 - Axmann, Bernhard A1 - Harmoko, Harmoko T1 - Entwicklung eines Bewertungsinstruments für neue digitale Technologien in KMU BT - Teil 2: Am Beispiel der Künstlichen Intelligenz JF - Zeitschrift für wirtschaftlichen Fabrikbetrieb T2 - Development of an Assessment Tool for New Digital Technologies in SMEs UR - https://doi.org/10.1515/zwf-2021-0041 KW - Bewertungsmethode KW - Digitale Technologie KW - Technologiebereitschaft KW - Benutzerfreundlichkeit KW - Kosten KW - Assessment Method KW - Digital Technology KW - Technology Readiness KW - Usability KW - Cost Y1 - 2021 UR - https://doi.org/10.1515/zwf-2021-0041 SN - 2511-0896 VL - 116 IS - 5 SP - 363 EP - 367 PB - de Gruyter CY - Berlin ER - TY - JOUR A1 - Axmann, Bernhard A1 - Harmoko, Harmoko T1 - Herausforderungen bei der Einführung neuer digitaler Technologien bei KMU Teil 1: Am Beispiel der Künstlichen Intelligenz JF - Zeitschrift für wirtschaftlichen Fabrikbetrieb UR - https://doi.org/10.1515/zwf-2021-0040 KW - Künstliche Intelligenz KW - KMU KW - digitale Technologien Y1 - 2021 UR - https://doi.org/10.1515/zwf-2021-0040 SN - 2511-0896 VL - 116 IS - 4 SP - 269 EP - 271 PB - de Gruyter CY - Berlin ER - TY - JOUR A1 - Axmann, Bernhard A1 - Harmoko, Harmoko T1 - Industry 4.0 Readiness Assessment: Comparison of Tools and Introduction of New Tool for SME JF - Tehnički glasnik UR - https://doi.org/10.31803/tg-20200523195016 KW - data exchange KW - digitalization KW - hardware KW - Industry 4.0 KW - SMEs KW - software Y1 - 2020 UR - https://doi.org/10.31803/tg-20200523195016 SN - 1848-5588 VL - 14 IS - 2 SP - 212 EP - 217 PB - University North CY - Koprivnica ER -