TY - JOUR A1 - Frison, Anna-Katharina A1 - Forster, Yannick A1 - Wintersberger, Philipp A1 - Geisel, Viktoria A1 - Riener, Andreas T1 - Where We Come from and Where We Are Going: A Systematic Review of Human Factors Research in Driving Automation JF - Applied Sciences N2 - During the last decade, research has brought forth a large amount of studies that investigated driving automation from a human factor perspective. Due to the multitude of possibilities for the study design with regard to the investigated constructs, data collection methods, and evaluated parameters, at present, the pool of findings is heterogeneous and nontransparent. This literature review applied a structured approach, where five reviewers investigated n = 161 scientific papers of relevant journals and conferences focusing on driving automation between 2010 and 2018. The aim was to present an overview of the status quo of existing methodological approaches and investigated constructs to help scientists in conducting research with established methods and advanced study setups. Results show that most studies focused on safety aspects, followed by trust and acceptance, which were mainly collected through self-report measures. Driving/Take-Over performance also marked a significant portion of the published papers; however, a wide range of different parameters were investigated by researchers. Based on our insights, we propose a set of recommendations for future studies. Amongst others, this includes validation of existing results on real roads, studying long-term effects on trust and acceptance (and of course other constructs), or triangulation of self-reported and behavioral data. We furthermore emphasize the need to establish a standardized set of parameters for recurring use cases to increase comparability. To assure a holistic contemplation of automated driving, we moreover encourage researchers to investigate other constructs that go beyond safety. UR - https://doi.org/10.3390/app10248914 KW - automated driving KW - literature review KW - human–automation interaction KW - method development Y1 - 2020 UR - https://doi.org/10.3390/app10248914 UR - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:bvb:573-9369 SN - 2076-3417 VL - 10 IS - 24 PB - MDPI CY - Basel ER - TY - JOUR A1 - Wintersberger, Philipp A1 - Schartmüller, Clemens A1 - Sadeghian, Shadan A1 - Frison, Anna-Katharina A1 - Riener, Andreas T1 - Evaluation of Imminent Take-Over Requests With Real Automation on a Test Track JF - Human Factors: The Journal of the Human Factors and Ergonomics Society UR - https://doi.org/10.1177/00187208211051435 Y1 - 2021 UR - https://doi.org/10.1177/00187208211051435 SN - 0018-7208 SN - 1547-8181 VL - 65 IS - 8 SP - 1776 EP - 1792 PB - SAGE CY - London ER - TY - CHAP A1 - Frison, Anna-Katharina A1 - Riener, Andreas A1 - Jeon, Myounghoon A1 - Pfleging, Bastian A1 - Alvarez, Ignacio T1 - Workshop on Designing Highly Automated Driving Systems as Radical Innovation T2 - Adjunct Proceedings: 10th International ACM Conference on Automotive User Interfaces and Interactive Vehicular Applications UR - https://doi.org/10.1145/3239092.3239097 KW - automated driving systems KW - SAE J3016 KW - Innovation KW - Design Thinking KW - User-Centered Design Y1 - 2018 UR - https://doi.org/10.1145/3239092.3239097 SN - 978-1-4503-5947-4 SP - 37 EP - 43 PB - ACM CY - New York ER - TY - CHAP A1 - Frison, Anna-Katharina A1 - Pfleging, Bastian A1 - Riener, Andreas A1 - Jeon, Myounghoon A1 - Alvarez, Ignacio A1 - Ju, Wendy T1 - Workshop on User-Centered Design for Automated Driving Systems T2 - Adjunct Proceedings: The 9th International ACM Conference on Automotive User Interfaces and Interactive Vehicular Applications UR - https://doi.org/10.1145/3131726.3131734 KW - Automotive user interfaces KW - Automated Driving systems KW - User-centered design Y1 - 2017 UR - https://doi.org/10.1145/3131726.3131734 SN - 978-1-4503-5151-5 SP - 22 EP - 27 PB - ACM CY - New York ER - TY - CHAP A1 - Löcken, Andreas A1 - Frison, Anna-Katharina A1 - Fahn, Vanessa A1 - Kreppold, Dominik A1 - Götz, Maximilian A1 - Riener, Andreas T1 - Increasing User Experience and Trust in Automated Vehicles via an Ambient Light Display T2 - Proceedings of the 22nd International Conference on Human-Computer Interaction with Mobile Devices and Services UR - https://doi.org/10.1145/3379503.3403567 KW - automated driving KW - AV-passenger interaction KW - light display KW - trust KW - user experience KW - video-based Y1 - 2020 UR - https://doi.org/10.1145/3379503.3403567 SN - 978-1-4503-7516-0 PB - ACM CY - New York ER - TY - CHAP A1 - Frison, Anna-Katharina A1 - Wintersberger, Philipp A1 - Liu, Tianjia A1 - Riener, Andreas T1 - Why do you like to drive automated?: a context-dependent analysis of highly automated driving to elaborate requirements for intelligent user interfaces T2 - Proceedings of IUI 2019 UR - https://doi.org/10.1145/3301275.3302331 KW - automated driving KW - automated vehicles KW - user experience KW - user acceptance KW - SAE J3016 KW - ISO 9241-11 Y1 - 2019 UR - https://doi.org/10.1145/3301275.3302331 SN - 978-1-4503-6272-6 SP - 528 EP - 537 PB - ACM CY - New York ER - TY - CHAP A1 - Wintersberger, Philipp A1 - Dmitrenko, Dmitrijs A1 - Schartmüller, Clemens A1 - Frison, Anna-Katharina A1 - Maggioni, Emanuela A1 - Obrist, Marianna A1 - Riener, Andreas T1 - S(C)ENTINEL: monitoring automated vehicles with olfactory reliability displays T2 - Proceedings of IUI 2019 UR - https://doi.org/10.1145/3301275.3302332 KW - automated driving KW - olfactory KW - reliability KW - SAE J3016 KW - human factors KW - trust Y1 - 2019 UR - https://doi.org/10.1145/3301275.3302332 SN - 978-1-4503-6272-6 SP - 538 EP - 546 PB - ACM CY - New York ER - TY - CHAP A1 - Löcken, Andreas A1 - Wintersberger, Philipp A1 - Frison, Anna-Katharina A1 - Riener, Andreas T1 - Investigating User Requirements for Communication Between Automated Vehicles and Vulnerable Road Users T2 - 2019 IEEE Intelligent Vehicles Symposium (IV) UR - https://doi.org/10.1109/IVS.2019.8814027 KW - interviews KW - roads KW - light emitting diodes KW - pragmatics KW - vehicles KW - communication systems KW - safety Y1 - 2019 UR - https://doi.org/10.1109/IVS.2019.8814027 SN - 978-1-7281-0560-4 SP - 879 EP - 884 PB - IEEE CY - Piscataway ER - TY - CHAP A1 - Schartmüller, Clemens A1 - Wintersberger, Philipp A1 - Frison, Anna-Katharina A1 - Riener, Andreas T1 - Type-o-Steer: Reimagining the Steering Wheel for Productive Non-Driving Related Tasks in Conditionally Automated Vehicles T2 - 2019 IEEE Intelligent Vehicles Symposium (IV) UR - https://doi.org/10.1109/IVS.2019.8814088 Y1 - 2019 UR - https://doi.org/10.1109/IVS.2019.8814088 SN - 978-1-7281-0560-4 SP - 1699 EP - 1706 PB - IEEE CY - Piscataway ER - TY - CHAP A1 - Wintersberger, Philipp A1 - Frison, Anna-Katharina A1 - Thang, Isabella A1 - Riener, Andreas ED - Riener, Andreas ED - Appel, Alexandra ED - Dorner, Wolfgang ED - Huber, Thomas ED - Kolb, Jan Christopher ED - Wagner, Harry T1 - Mensch oder Maschine? Direktvergleich von automatisiert und manuell gesteuertem Nahverkehr T2 - Autonome Shuttlebusse im ÖPNV N2 - Da erst wenige automatisierte Fahrzeuge auf öffentlichen Straßen in Betrieb sind, ist aktuell noch unklar, ob potenzielle Nutzer diese akzeptieren und ihnen vertrauen. Um diesen Fragen nachzugehen, wurde eine Feldstudie mit 24 (jeweils zwölf älteren und jüngeren) Teilnehmern durchgeführt, wobei ein automatisiertes Fahrzeug direkt mit einem von menschlicher Hand gesteuerten Gruppentaxi verglichen wurde. Benutzerakzeptanz und -erlebnis, Vertrauen sowie subjektives Zeitempfinden wurden sowohl vor als auch nach der Fahrt mit dem jeweiligen Transportmittel mit standardisierten Messverfahren und Interviews erfasst. Die Resultate zeigen, dass automatisierte Fahrzeuge in ähnlichem Ausmaß akzeptiert werden wie auch menschliche Fahrer, jedoch gerade jüngere Probanden aufgrund der geringeren Geschwindigkeit der neuen Technologie gegenüber noch skeptisch eingestellt sind. Für diese Zielgruppe wirkte sich jedoch eine Fahrt mit dem automatisierten Fahrzeug positiv auf das Vertrauen aus. Eine Berücksichtigung der gewonnenen Erkenntnisse ist für eine weitere Implementierung der Technologie zu empfehlen. UR - https://doi.org/10.1007/978-3-662-59406-3_6 Y1 - 2020 UR - https://doi.org/10.1007/978-3-662-59406-3_6 UR - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:bvb:573-17541 SN - 978-3-662-59405-6 SN - 978-3-662-59406-3 SP - 95 EP - 113 PB - Springer Vieweg CY - Berlin ER - TY - CHAP A1 - Wintersberger, Philipp A1 - Löcken, Andreas A1 - Frison, Anna-Katharina A1 - Riener, Andreas ED - Riener, Andreas ED - Appel, Alexandra ED - Dorner, Wolfgang ED - Huber, Thomas ED - Kolb, Jan Christopher ED - Wagner, Harry T1 - Evaluierung von Benutzeranforderungen für die Kommunikation zwischen automatisierten Fahrzeugen und ungeschützten Verkehrsteilnehmern T2 - Autonome Shuttlebusse im ÖPNV: Analysen und Bewertungen zum Fallbeispiel Bad Birnbach aus technischer, gesellschaftlicher und planerischer Sicht N2 - Es wurden bereits einige Lösungen vorgestellt, um die Kommunikation zwischen automatisierten Fahrzeugen und ungeschützten Verkehrsteilnehmern (sog. „Vulnerable Road Users“, VRUs) zu unterstützen. Noch ist jedoch unklar, ob diese Systeme den Anforderungen zukünftiger Benutzer auch gerecht werden. Ziel dieser Arbeit war es, Benutzeranforderungen von VRUs nach direktem Kontakt mit einem automatisierten Fahrzeug zu erfassen. Hierfür wurde eine Feldstudie mit 32 Teilnehmern durchgeführt. Die Resultate, welche sowohl auf subjektiven (Fragebögen, Interviews) als auch objektiven (Videoanalyse) Daten basieren, legen nahe, dass ungeschützte Verkehrsteilnehmer einfache und bekannte Konzepte (beispielsweise Ampelsysteme oder Hupen) zur Kommunikation bevorzugen. Des Weiteren wurden diverse Problemszenarien identifiziert, welche für eine Bereitstellung von automatisierten Fahrzeugen in „Shared Spaces“ von besonderer Bedeutung sind. UR - https://doi.org/10.1007/978-3-662-59406-3_7 Y1 - 2020 UR - https://doi.org/10.1007/978-3-662-59406-3_7 UR - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:bvb:573-17601 SN - 978-3-662-59405-6 SN - 978-3-662-59406-3 SP - 115 EP - 132 PB - Springer Vieweg CY - Berlin ER - TY - BOOK A1 - Sand, Felix van de A1 - Frison, Anna-Katharina A1 - Zotz, Pamela A1 - Riener, Andreas A1 - Holl, Katharina T1 - User experience is brand experience BT - the psychology behind successful digital products and services UR - https://doi.org/10.1007/978-3-030-29868-5 KW - semantic proximity and euclidian distance KW - implicit codes and brand-driven UX KW - UX design strategy KW - integrating brand strategy with UX KW - signals & empirical knowledge KW - psychological needs of end-users KW - UX design optimization Y1 - 2019 UR - https://doi.org/10.1007/978-3-030-29868-5 SN - 978-3-030-29868-5 SN - 978-3-030-29870-8 SN - 978-3-030-29867-8 PB - Springer CY - Cham ER - TY - CHAP A1 - Frison, Anna-Katharina A1 - Riener, Andreas ED - Riener, Andreas ED - Jeon, Myounghoon ED - Alvarez, Ignacio T1 - The “DAUX Framework”: A Need-Centered Development Approach to Promote Positive User Experience in the Development of Driving Automation T2 - User Experience Design in the Era of Automated Driving UR - https://doi.org/10.1007/978-3-030-77726-5_10 KW - user experience KW - driving automation KW - user-centered design KW - user interface development KW - design practice Y1 - 2022 UR - https://doi.org/10.1007/978-3-030-77726-5_10 SN - 978-3-030-77725-8 SN - 978-3-030-77726-5 SP - 237 EP - 271 PB - Springer CY - Cham ER - TY - CHAP A1 - Neumeier, Stefan A1 - Wintersberger, Philipp A1 - Frison, Anna-Katharina A1 - Becher, Armin A1 - Facchi, Christian A1 - Riener, Andreas T1 - Teleoperation: the holy grail to solve problems of automated driving? Sure, but latency matters T2 - Proceedings: 11th International ACM Conference on Automotive User Interfaces and Interactive Vehicular Applications UR - https://doi.org/10.1145/3342197.3344534 KW - latency KW - qos KW - teleoperated driving KW - user study Y1 - 2019 UR - https://doi.org/10.1145/3342197.3344534 SN - 978-1-4503-6884-1 SP - 186 EP - 197 PB - ACM CY - New York ER - TY - CHAP A1 - von Sawitzky, Tamara A1 - Wintersberger, Philipp A1 - Löcken, Andreas A1 - Frison, Anna-Katharina A1 - Riener, Andreas T1 - Augmentation Concepts with HUDs for Cyclists to Improve Road Safety in Shared Spaces T2 - CHI'20: Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems UR - http://dx.doi.org/10.1145/3334480.3383022 KW - augmented reality KW - automated driving KW - car-to-x KW - cyclist safety KW - virtual reality simulation KW - traffic safety Y1 - 2020 UR - http://dx.doi.org/10.1145/3334480.3383022 SN - 978-1-4503-6819-3 PB - ACM CY - New York ER - TY - CHAP A1 - Forster, Yannick A1 - Frison, Anna-Katharina A1 - Wintersberger, Philipp A1 - Geisel, Viktoria A1 - Hergeth, Sebastian A1 - Riener, Andreas T1 - Where we come from and where we are going: a review of automated driving studies T2 - Adjunct Proceedings: 11th International ACM Conference on Automotive User Interfaces and Interactive Vehicular Applications UR - https://doi.org/10.1145/3349263.3351341 KW - human computer interaction (HCI) KW - automated driving KW - HCI design and evaluation methods KW - Usability testing Y1 - 2019 UR - https://doi.org/10.1145/3349263.3351341 SN - 978-1-4503-6920-6 SP - 140 EP - 145 PB - ACM CY - New York ER - TY - CHAP A1 - Frison, Anna-Katharina A1 - Wintersberger, Philipp A1 - Oberhofer, Amelie A1 - Riener, Andreas T1 - ATHENA: supporting UX of conditionally automated driving with natural language reliability displays T2 - Adjunct Proceedings: 11th International ACM Conference on Automotive User Interfaces and Interactive Vehicular Applications UR - https://doi.org/10.1145/3349263.3351312 KW - human computer interaction (HCI) KW - human-centered computing KW - HCI design and evaluation methods KW - automated driving Y1 - 2019 UR - https://doi.org/10.1145/3349263.3351312 SN - 978-1-4503-6920-6 SP - 187 EP - 193 PB - ACM CY - New York ER - TY - CHAP A1 - Frison, Anna-Katharina A1 - Wintersberger, Philipp A1 - Schartmüller, Clemens A1 - Riener, Andreas T1 - The real T(h)OR: evaluation of emergency take-over on a test track T2 - Adjunct Proceedings: 11th International ACM Conference on Automotive User Interfaces and Interactive Vehicular Applications UR - https://doi.org/10.1145/3349263.3349602 KW - human-centered computing KW - human computer interaction (HCI) KW - applied computing Y1 - 2019 UR - https://doi.org/10.1145/3349263.3349602 SN - 978-1-4503-6920-6 SP - 478 EP - 482 PB - ACM CY - New York ER - TY - CHAP A1 - Braun, Michael A1 - Völkel, Sarah Theres A1 - Hussmann, Heinrich A1 - Frison, Anna-Katharina A1 - Alt, Florian A1 - Riener, Andreas T1 - Beyond Transportation: How to Keep Users Attached When They Are Neither Driving nor Owning Automated Cars? T2 - Adjunct Proceedings: 10th International ACM Conference on Automotive User Interfaces and Interactive Vehicular Applications UR - https://doi.org/10.1145/3239092.3265963 KW - automated cars KW - Car sharing KW - Vehicle Attachment Y1 - 2018 UR - https://doi.org/10.1145/3239092.3265963 SN - 978-1-4503-5947-4 SP - 175 EP - 180 PB - ACM CY - New York ER - TY - CHAP A1 - Frison, Anna-Katharina A1 - Wintersberger, Philipp A1 - Riener, Andreas A1 - Schartmüller, Clemens T1 - Driving Hotzenplotz: A Hybrid Interface for Vehicle Control Aiming to Maximize Pleasure in Highway Driving T2 - Proceedings: 9th International ACM Conference on Automotive User Interfaces and Interactive Vehicular Applications UR - https://doi.org/10.1145/3122986.3123016 KW - automated driving KW - user experience KW - user acceptance KW - joy of driving KW - user studies KW - need scale KW - playful interaction Y1 - 2017 UR - https://doi.org/10.1145/3122986.3123016 SN - 978-1-4503-5150-8 SP - 236 EP - 244 PB - ACM CY - New York ER -