@book{ElstermannFleischmannMoseretal.2026, author = {Elstermann, Matthes and Fleischmann, Albert and Moser, Christoph and Oppl, Stefan and Schmidt, Werner and Stary, Christian}, title = {Contextual Process Digitalization}, subtitle = {Changing Perspectives - Design Thinking - Value-Led Design}, edition = {Second Edition}, publisher = {Springer}, address = {Cham}, isbn = {978-3-032-06901-6}, doi = {https://doi.org/10.1007/978-3-032-06901-6}, pages = {XII, 343}, year = {2026}, abstract = {This open access book presents an overview and step-by-step explanation of process management. It starts with the individual participants' perspectives on their work in a process and its structuring and harmonization, and then moves on to its specification in a model and how it is embedded in the organizational and IT environment of the company. Lastly, the book examines the joint processing of instances in the resulting socio-technical systems. A corresponding illustration, which expands with the overview, enables readers to gain a comprehensive understanding of business process management. The book presents various facets of business process management from the perspective of the participants, and introduces a selection of models that have proved useful in practice. The design of such models supports the transition from a more-or-less unstructured or unsatisfactory way of working to a structured process that corresponds to the ideas of the company and its customers. For this second edition, several new sections dealing with the integration of IoT processes, artificial intelligence, and social behavior patterns in process mining, a whole chapter on implementation and operation, and three new case studies were added. The book is intended for professionals in industry as well as students in the field of business information systems who are looking for guidelines on how to discover, create and implement real-world processes.}, language = {en} } @book{FleischmannOpplSchmidtetal.2020, author = {Fleischmann, Albert and Oppl, Stefan and Schmidt, Werner and Stary, Christian}, title = {Contextual Process Digitalization}, subtitle = {Changing Perspectives - Design Thinking - Value-Led Design}, publisher = {Springer}, address = {Cham}, isbn = {978-3-030-38299-5}, doi = {https://doi.org/10.1007/978-3-030-38300-8}, pages = {X, 275}, year = {2020}, abstract = {This open access book presents an overview and step-by-step explanation of process management. It starts with the individual participants' perspectives on their work in a process and its structuring and harmonization, and then moves on to its specification in a model and how it is embedded in the organizational and IT environment of the company. Lastly, the book examines the joint processing of instances in the resulting socio-technical systems. A corresponding illustration, which expands with the overview, enables readers to gain a comprehensive understanding of business process management. The book presents various facets of business process management from the perspective of the participants, and introduces a selection of models that have proved useful in practice. The design of such models supports the transition from a more-or-less unstructured or unsatisfactory way of working to a structured process that corresponds to the ideas of the company and its customers. The book is intended for professionals in industry as well as students in the field of business information systems who are looking for guidelines on how to discover, create and implement real-world processes.}, language = {en} } @book{FleischmannOpplSchmidtetal.2018, author = {Fleischmann, Albert and Oppl, Stefan and Schmidt, Werner and Stary, Christian}, title = {Ganzheitliche Digitalisierung von Prozessen}, subtitle = {Perspektivenwechsel - Design Thinking - Wertegeleitete Interaktion}, publisher = {Springer Vieweg}, address = {Wiesbaden}, isbn = {978-3-658-22647-3}, doi = {https://doi.org/10.1007/978-3-658-22648-0}, pages = {X, 254}, year = {2018}, abstract = {In diesem Open-Access-Buch wird das Gesch{\"a}ftsprozessmanagement als ein ganzheitlicher Prozess begriffen, der der Mitwirkung aller Stakeholder bedarf. Denn das traditionelle Business Process Engineering st{\"o}ßt heute angesichts der Digitalisierung und der dynamischen Entwicklung von Organisationen immer mehr an seine Grenzen, beispielsweise bez{\"u}glich Agilit{\"a}t. Um nun das Wesen von Aufgaben und Abl{\"a}ufen in Organisationen zu erfassen, schlagen die Autoren einen Perspektivwechsel vor: das Denken in Kommunikationsprozessen. Dieses Konzept l{\"a}sst sich wirtschaftlich, organisatorisch und technisch ohne einschl{\"a}gige Vorkenntnisse umsetzen. Leserinnen und Leser finden in dem Buch konkrete Handlungsanleitungen f{\"u}r die Digitalisierung von organisationsrelevanten Abl{\"a}ufen. Daneben liefern die Autoren Einblicke in die Systemtheorie und in das Design Thinking. Ihr Ziel ist, Konzepte einfach und verst{\"a}ndlich zu erl{\"a}utern, ohne dabei komplexe Zusammenh{\"a}nge zu vernachl{\"a}ssigen. Dank ausf{\"u}hrlicher Konzeptdarstellung und Ausfl{\"u}ge in die Theorie mit Beispielen aus der Praxis, eignet es sich f{\"u}r Studierende und f{\"u}r Wissenschaftler genauso wie f{\"u}r Praktiker. Entwickler und andere Fachkr{\"a}fte aus den Bereichen Operatives Management, Gesch{\"a}ftsprozessmanagement, Organisationsentwicklung, Qualit{\"a}tsmanagement, Wissensmanagement werden sich von der {\"U}bersichtlichkeit und dem Nutzwert angesprochen f{\"u}hlen. Der Inhalt - Modelle - Modellierungssprachen - Vorgehensweise von der Modellbildung zur Digitalisierung - Vorbereitung der Prozessimplementierung - Umsetzung - Praxisbeispiel}, language = {de} } @article{FleischmannSchmidtStary2015, author = {Fleischmann, Albert and Schmidt, Werner and Stary, Christian}, title = {Dynamic Socio-technical System Design based on Stakeholder Interaction}, volume = {2015}, journal = {Complex Systems Informatics and Modeling Quarterly (CSIMQ)}, number = {3}, publisher = {Technische Universit{\"a}t Riga}, address = {Riga}, issn = {2255-9922}, doi = {https://doi.org/10.7250/csimq.2015-3.04}, pages = {63 -- 83}, year = {2015}, abstract = {In order to directly involve stakeholders in socio-technical system design, we argue for streamlining executable process specifications with business process modeling. Due to current agility requirements of organizations, socio-technical system development is considered one of the key activities of members of the organizations. Dynamic process adaptation enable handling the volatility of business operation and IT infrastructure. Subject-oriented process representations are key enablers to dynamic adaptation due to their capability for stakeholders to create directly executable models. In this way stakeholder can be involved in change management pro-actively. Subject-oriented models (i) represent all relevant features required for system control and decision making, and (ii) are executable on demand. This effectiveness enables organizational change in a creative and efficient way, while establishing innovative design and change management tools. Subject-oriented Business Process Management capabilities are reflected in this realm revealing benefits and potential for further research.}, language = {en} } @article{StaryElstermannFleischmannetal.2022, author = {Stary, Christian and Elstermann, Matthes and Fleischmann, Albert and Schmidt, Werner}, title = {Behavior-Centered Digital-Twin Design for Dynamic Cyber-Physical System Development}, volume = {2022}, pages = {169}, journal = {Complex Systems Informatics and Modeling Quarterly (CSIMQ)}, number = {30}, publisher = {Technische Universit{\"a}t Riga}, address = {Riga}, issn = {2255-9922}, doi = {https://doi.org/10.7250/csimq.2022-30.02}, pages = {31 -- 52}, year = {2022}, abstract = {Digital Twins are digital models of Cyber-Physical Systems to enable not only continuous monitoring but also active functional improvement of networked services, physical products, machines and devices. This capacity is of utmost importance when recognizing and exploring business opportunities in terms of organizational and technology innovations, as well as enriching the scope of system-relevant applications. Before being operated in their target ecosystems, such as smart cities, Cyber-Physical Systems can be validated and be run as Digital Twin through executable behavior models. The development of these models captures both, the horizontal, and the vertical integration of CPS components, thus allowing to consider specific system qualities, such as pollution effects of traffic. This article investigates methodological and technological aspects of developing and operating Digital Twins along system transformation processes. We consider integration depth and breadth, connectivity, organizational intelligence, validation, and implementation variability in the context of human-centered modeling and development. The approach enriches the understanding of digital twins towards digital representation of Cyber-Physical Systems allowing for dynamic allocation of physical and digital parts according to operational conditions. An exemplary case study in traffic management demonstrates the feasibility and practicability of the communication-centered approach.}, language = {en} } @book{FleischmannSchmidtStaryetal.2012, author = {Fleischmann, Albert and Schmidt, Werner and Stary, Christian and Obermeier, Stefan and B{\"o}rger, Egon}, title = {Subject-Oriented Business Process Management}, publisher = {Springer}, address = {Berlin}, isbn = {978-3-642-32392-8}, doi = {https://doi.org/10.1007/978-3-642-32392-8}, pages = {XVI, 376}, year = {2012}, abstract = {Activities performed in organizations are coordinated via communication between the people involved. The sentences used to communicate are naturally structured by subject, verb, and object. The subject describes the actor, the verb the action and the object what is affected by the action. Subject-oriented Business Process Management (S-BPM) as presented in this book is based on this simple structure which enables process-oriented thinking and process modeling. S-BPM puts the subject of a process at the center of attention and thus deals with business processes and their organizational environment from a new perspective, meeting organizational requirements in a much better way than traditional approaches. Subjects represent agents of an action in a process, which can be either technical or human (e.g. a thread in an IT system or a clerk). A process structures the actions of each subject and coordinates the required communication among the subjects. S-BPM provides a coherent procedural framework to model and analyze business processes: its focus is the cooperation of all stakeholders involved in the strategic, tactical, and operational issues, sharing their knowledge in a networked structure. The authors illustrate how each modeling activity through the whole development lifecycle can be supported through the use of appropriate software tools. The presentation style focuses on professionals in industry, and on students specializing in process management or organizational modeling. Each chapter begins with a summary of key findings and is full of examples, hints, and possible pitfalls. An interpreter model, a toolbox, and a glossary summarizing the main terms complete the book.}, language = {en} }