@article{SchussWintersbergerRiener2021, author = {Schuß, Martina and Wintersberger, Philipp and Riener, Andreas}, title = {Security Issues in Shared Automated Mobility Systems: A Feminist HCI Perspective}, volume = {5}, pages = {43}, journal = {Multimodal Technologies and Interaction}, number = {8}, publisher = {MDPI}, address = {Basel}, issn = {2414-4088}, doi = {https://doi.org/10.3390/mti5080043}, year = {2021}, abstract = {The spread of automated vehicles (AVs) is expected to disrupt our mobility behavior. Currently, a male bias is prevalent in the technology industry in general, and in the automotive industry in particular, mainly focusing on white men. This leads to an under-representation of groups of people with other social, physiological, and psychological characteristics. The advent of automated driving (AD) should be taken as an opportunity to mitigate this bias and consider a diverse variety of people within the development process. We conducted a qualitative, exploratory study to investigate how shared automated vehicles (SAVs) should be designed from a pluralistic perspective considering a holistic viewpoint on the whole passenger journey by including booking, pick-up, and drop-off points. Both, men and women, emphasized the importance of SAVs being flexible and clean, whereas security issues were mentioned exclusively by our female participants. While proposing different potential solutions to mitigate security matters, we discuss them through the lens of the feminist HCI framework.}, language = {en} } @unpublished{FlohrSchussWallachetal.2023, author = {Flohr, Lukas A. and Schuß, Martina and Wallach, Dieter P. and Kr{\"u}ger, Antonio and Riener, Andreas}, title = {Designing for Passengers' Information Needs on Fellow Travelers: A Comparison of Day and Night Rides in Shared Automated Vehicles}, publisher = {arXiv}, address = {Ithaca}, doi = {https://doi.org/10.48550/arXiv.2308.02616}, year = {2023}, abstract = {Shared automated mobility-on-demand promises efficient, sustainable, and flexible transportation. Nevertheless, security concerns, resilience, and their mutual influence - especially at night - will likely be the most critical barriers to public adoption since passengers have to share rides with strangers without a human driver on board. As related work points out that information about fellow travelers might mitigate passengers' concerns, we designed two user interface variants to investigate the role of this information in an exploratory within-subjects user study (N = 24). Participants experienced four automated day and night rides with varying personal information about co-passengers in a simulated environment. The results of the mixed-method study indicate that having information about other passengers (e.g., photo, gender, and name) positively affects user experience at night. In contrast, it is less necessary during the day. Considering participants' simultaneously raised privacy demands poses a substantial challenge for resilient system design.}, language = {en} } @inproceedings{MangerPreiwischGambirasioetal.2023, author = {Manger, Carina and Preiwisch, Anna and Gambirasio, Chiara and Golks, Simon and Schuß, Martina and Riener, Andreas}, title = {We're in This Together: Exploring Explanation Needs and Methods in Shared Automated Shuttle Buses}, booktitle = {Proceedings of MUM 2023: the 22nd International Conference on Mobile and Ubiquitous Multimedia}, editor = {Michahelles, Florian and Knierim, Pascal and H{\"a}kkil{\"a}, Jonna}, publisher = {ACM}, address = {New York}, isbn = {979-8-4007-0921-0}, doi = {https://doi.org/10.1145/3626705.3627798}, pages = {145 -- 151}, year = {2023}, language = {en} } @inproceedings{StojmenovaLeeHongetal.2023, author = {Stojmenova, Kristina and Lee, Seulchan and Hong, Sara and Schuß, Martina and Sahin, Hatice and Patel, Ankit R. and L{\"o}cken, Andreas and Dey, Debargha and Riener, Andreas and Mirnig, Alexander G. and Jeon, Myounghoon}, title = {How to Ensure Diversity and Inclusion at Conferences}, booktitle = {15th International ACM Conference on Automotive User Interfaces: Adjunct Conference Proceedings}, subtitle = {A Workshop for General Chairs, Program Committee Members, Reviewers and Authors}, publisher = {ACM}, address = {New York}, isbn = {979-8-4007-0112-2}, doi = {https://doi.org/10.1145/3581961.3609838}, pages = {241 -- 244}, year = {2023}, language = {en} } @inproceedings{SchussMangerLoeckenetal.2022, author = {Schuß, Martina and Manger, Carina and L{\"o}cken, Andreas and Riener, Andreas}, title = {You'll Never Ride Alone: Insights into Women's Security Needs in Shared Automated Vehicles}, booktitle = {Main Proceedings: 14th International ACM Conference on Automotive User Interfaces and Interactive Vehicular Applications}, publisher = {ACM}, address = {New York}, isbn = {978-1-4503-9415-4}, doi = {https://doi.org/10.1145/3543174.3546848}, pages = {13 -- 23}, year = {2022}, language = {en} } @inproceedings{BeuthelSchaperSchussetal.2022, author = {Beuthel, Janne Mascha and Schaper, Marie-Monique and Schuß, Martina and M{\´a}rquez Segura, Elena and N{\´u}{\~n}ez-Pacheco, Claudia and Riener, Andreas}, title = {Exploring and Materialising Bodily Experiences of Security through Lenses of Feminist HCI practices}, pages = {5}, booktitle = {Participative Computing for Sustainable Futures: Adjunct Proceedings of the 12th Nordic Conference on Human-Computer Interaction (NordiCHI'22)}, publisher = {ACM}, address = {New York}, isbn = {978-1-4503-9448-2}, doi = {https://doi.org/10.1145/3547522.3547696}, year = {2022}, language = {en} } @inproceedings{SchussWintersbergerRiener2021, author = {Schuß, Martina and Wintersberger, Philipp and Riener, Andreas}, title = {Let's share a ride into the future: a qualitative study comparing hypothetical implementation scenarios of automated vehicles}, pages = {156}, booktitle = {CHI '21: Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems}, publisher = {ACM}, address = {New York}, isbn = {978-1-4503-8096-6}, doi = {https://doi.org/10.1145/3411764.3445609}, year = {2021}, language = {en} } @inproceedings{SchussRiener2020, author = {Schuß, Martina and Riener, Andreas}, title = {"Give Me the Keys, I'll Drive!": Results from an Exploratory Interview Study to Assess Public's Desires and Concerns on Automated Valet Parking}, booktitle = {Adjunct Proceedings: 12th International ACM Conference on Automotive User Interfaces and Interactive Vehicular Applications}, publisher = {ACM}, address = {New York}, issn = {978-1-4503-8066-9}, doi = {https://doi.org/10.1145/3409251.3411712}, pages = {16 -- 18}, year = {2020}, language = {en} } @article{SchussRollwagenRiener2022, author = {Schuß, Martina and Rollwagen, Alice and Riener, Andreas}, title = {Understanding Operator Influence in Automated Urban Shuttle Buses and Recommendations for Future Development}, volume = {6}, pages = {109}, journal = {Multimodal Technologies and Interaction}, number = {12}, publisher = {MDPI}, address = {Basel}, issn = {2414-4088}, doi = {https://doi.org/10.3390/mti6120109}, year = {2022}, abstract = {The automation of our vehicles is an all-present topic with great benefits for society, particularly in the area of public transport and pilot projects of automated shuttle buses are already underway. However, they do not show the full potential of using them as a supplement to public transport, since single-occupancy registration of the vehicles usually allows only slow speeds and also requires a substitute driver on board. In our study, we aim to (1) examine the status quo of its user acceptance and (2) identify the roles of the operators and their tasks in automated urban shuttle buses. We conducted a mixed-method study including in-depth interviews, questionnaires, and in-the-field observations visiting pilot projects of the two most widespread pilot projects on German streets. Our results uncover the multiple roles and tasks the human operators currently assume. Furthermore, we developed design approaches for a digital companion substituting the operator in a long run and evaluated these concepts. A remote operator or a hologram were preferred solutions and we propose further design requirements for such companions. This work helps to understand the individual roles that operators currently occupy and provides a good basis for concepts of technologies that will perform these tasks in the future.}, language = {en} } @inproceedings{RollwagenSchussRiener2023, author = {Rollwagen, Alice and Schuß, Martina and Riener, Andreas}, title = {Enhancing Accessibility for Diverse User Groups in Automated Shuttle Buses: Implications from a User Enactment Study}, booktitle = {15th International ACM Conference on Automotive User Interfaces: Adjunct Conference Proceedings}, publisher = {ACM}, address = {New York}, isbn = {979-8-4007-0112-2}, doi = {https://doi.org/10.1145/3581961.3609876}, pages = {77 -- 82}, year = {2023}, language = {en} }