@inbook{EllerFrey2018, author = {Eller, Eric and Frey, Dieter}, title = {The Group Effect}, booktitle = {Psychological Perspectives on Risk and Risk Analysis: Theory, Models, and Applications}, subtitle = {Social Influences on Risk Identification, Analysis, and Decision Making}, editor = {Raue, Martina and Lermer, Eva and Streicher, Bernhard}, publisher = {Springer}, address = {Cham}, isbn = {978-3-319-92478-6}, doi = {https://doi.org/10.1007/978-3-319-92478-6_6}, pages = {131 -- 150}, year = {2018}, language = {en} } @inbook{EllerFrey2019, author = {Eller, Eric and Frey, Dieter}, title = {Psychological Perspectives on Perceived Safety}, booktitle = {Perceived Safety: A Multidisciplinary Perspective}, subtitle = {Social Factors of Feeling Safe}, editor = {Raue, Martina and Streicher, Bernhard and Lermer, Eva}, publisher = {Springer}, address = {Cham}, isbn = {978-3-030-11456-5}, doi = {https://doi.org/10.1007/978-3-030-11456-5_4}, pages = {43 -- 60}, year = {2019}, language = {de} } @article{EllerHofmannSchwarz2020, author = {Eller, Eric and Hofmann, Rupert and Schwarz, Jan Oliver}, title = {The Customer Foresight Territory}, volume = {2020}, journal = {Marketing Review St Gallen}, number = {3}, publisher = {Universit{\"a}t St. Gallen}, address = {St. Gallen}, url = {https://imc.unisg.ch/shop/marketing-review-st-gallen-3-2020-customer-foresight/}, pages = {888 -- 895}, year = {2020}, language = {en} } @book{Eller2022, author = {Eller, Eric}, title = {VertrauensArchitektur}, subtitle = {Wie Vertrauen entsteht und wie Unternehmen die richtigen Kund:innenerlebnisse daf{\"u}r schaffen}, publisher = {Franz Vahlen Verlag}, address = {M{\"u}nchen}, isbn = {978-3-8006-6713-0}, doi = {https://doi.org/10.15358/9783800667130-I}, pages = {IX, 225}, year = {2022}, language = {de} } @inbook{SpreerEller2021, author = {Spreer, Philipp and Eller, Eric}, title = {Die kundenzentrierte Organisation der Zukunft}, booktitle = {Bauchgef{\"u}hl im Management}, subtitle = {Ein Chief Behavioral Officer f{\"u}r jedes Unternehmen?}, editor = {Hildebrandt, Alexandra and Neum{\"u}ller, Werner}, publisher = {Springer Gabler}, address = {Berlin}, isbn = {978-3-662-63667-1}, doi = {https://doi.org/10.1007/978-3-662-63667-1_12}, pages = {127 -- 134}, year = {2021}, language = {de} } @inbook{StreicherEllerZimmermann2018, author = {Streicher, Bernhard and Eller, Eric and Zimmermann, Sonja}, title = {Risk Culture}, booktitle = {Psychological Perspectives on Risk and Risk Analysis: Theory, Models, and Applications}, subtitle = {An Alternative Approach to Handling Risks}, editor = {Raue, Martina and Lermer, Eva and Streicher, Bernhard}, publisher = {Springer}, address = {Cham}, isbn = {978-3-319-92478-6}, doi = {https://doi.org/10.1007/978-3-319-92478-6_10}, pages = {217 -- 247}, year = {2018}, language = {en} } @inbook{EllerFischerLermeretal.2018, author = {Eller, Eric and Fischer, Peter and Lermer, Eva and Voß, Ursula}, title = {F{\"u}hren und Entscheiden: Einflussfaktoren kennen, Fehler vermeiden}, booktitle = {Das große Handbuch Personal und F{\"u}hrung in der Kita: Grundlagen und Anregungen f{\"u}r die Praxis}, editor = {Riecke-Baulecke, Thomas}, publisher = {Carl Link}, address = {K{\"o}ln}, isbn = {978-3-556-07346-9}, pages = {127 -- 144}, year = {2018}, language = {de} } @inbook{Eller2023, author = {Eller, Eric}, title = {Vertrauen als Fundament starker Stakeholder-Beziehungen}, booktitle = {Wirkungsmechanismen im Reputationsmanagement: Die Bedeutung neurowissenschaftlicher und psychologischer Erkenntnisse f{\"u}r den Aufbau des guten Rufs}, subtitle = {Wie Unternehmen Vertrauen entwickeln k{\"o}nnen und welche Rolle die Unternehmensreputation dabei spielt}, editor = {Bihler, Ulrich}, publisher = {Springer Gabler}, address = {Wiesbaden}, isbn = {978-3-658-41204-3}, doi = {https://doi.org/10.1007/978-3-658-41204-3_5}, pages = {55 -- 65}, year = {2023}, language = {de} } @inbook{EllerHennighausen2024, author = {Eller, Eric and Hennighausen, Christine}, title = {Digital Trust Management}, booktitle = {Digitalisierung in Industrie-, Handels- und Dienstleistungsunternehmen: Konzepte - L{\"o}sungen - Beispiele}, subtitle = {Wie k{\"o}nnen Unternehmen im digitalen Zeitalter strategisch Vertrauen entwickeln?}, editor = {Fend, Lars and Hofmann, J{\"u}rgen}, edition = {4., {\"u}berarbeitete und erweiterte Auflage}, publisher = {Springer Gabler}, address = {Wiesbaden}, isbn = {978-3-658-43440-3}, doi = {https://doi.org/10.1007/978-3-658-43441-0_15}, pages = {373 -- 391}, year = {2024}, language = {de} } @article{StreicherBielefeldEller2023, author = {Streicher, Bernhard and Bielefeld, Moritz and Eller, Eric}, title = {The Risk Culture Framework: Introducing an Integrative Framework for Holistic Risk Analysis}, volume = {13}, journal = {SAGE Open}, number = {3}, publisher = {Sage}, address = {London}, issn = {2158-2440}, doi = {https://doi.org/10.1177/21582440231191789}, year = {2023}, abstract = {Risk culture shapes individual, group, organizational, and societal risk perception, and behavior, and, therefore, is a promising concept in risk analysis. Risk culture concepts are popular among practitioners since they have the potential to integrate different research strands and provide practical guidelines. However, such concepts are still ill-defined, and their empirical foundations are limited. We introduce a new framework for risk culture derived from research on organizational culture and risk climate that aims to overcome the shortcomings of current models. The Risk Culture Framework is a 3 × 3 matrix that differentiates three influence domains (i.e., person, social context, and risk situation) and three cultural layers (i.e., observable, non-observable, and implicit factors). The framework can be applied in different contexts and fields of risk research. Each cell of the matrix can be filled with specific, proven factors relevant to the context of interest. The framework aims to enable the integration of different disciplines and approaches, to enlarge the understanding of mechanisms that shape risk perception and behavior, to navigate the conception of research studies, to provide a blueprint for comprehensive risk measures, to guide practical risk analysis, and to facilitate benchmarking for appropriate risk cultures. Considerations for the application of the Risk Culture Framework, as well as its validation through future research, are outlined.}, language = {en} }