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Development of a Game-Based Approach for Business Process Knowledge

  • Business process knowledge is essential for efficiently executing business processes. Game-based approaches with their advantages (e.g. emotional involvement) are a promising way for building and keeping business process knowledge within an organization. Therefore, the purpose of this article is to explore, how game-based approaches support the creation of business process knowledge. The article contains three major contributions: (1) a weighted overview of game design elements in literature, (2) an extension to existing process models for game development, (3) a prototype for board game for business process knowledge.

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Metadaten
Author:Julian Bozem, Johannes Beckert, Alexander Dobhan
DOI:https://doi.org/10.1007/978-3-030-92182-8_28
ISBN:978-3-030-92181-1
ISBN:978-3-030-92182-8
Parent Title (German):Games and Learning Alliance: 10th International Conference, GALA 2021. Lecture Notes in Computer Science
Publisher:Springer
Place of publication:Cham
Editor:Francesca de Rosa, Iza Marfisi Schottman, Jannicke Baalsrud Hauge, Francesco Bellotti, Pierpaolo Dondio, Margarida Romero
Document Type:Conference Proceeding
Language:English
Year of publication:2021
Release Date:2023/11/30
Volume:13134
First Page:271
Last Page:276
Institutes and faculty:Fakultäten / Fakultät Wirtschaftsingenieurwesen
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