000 Informatik, Wissen, Systeme
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Reflecting on the history and development of the knowledge management discipline from an academic and applied research perspective, this chapter will outline the KM essentials as core of the discipline and open questions to be addressed in the future. Secondly, the author will discuss in particular the role of KM within organizational practice in regard to the overall societal challenges all organizations are facing today globally. Thirdly, the chapter will provide an outlook of the discipline in the light of future developments and suggests some research topics to be addressed by interdisciplinary KM research in the future. Beside on drawing on more than 35 years of experience in the KM field, this contribution will profit from previous research undertaken on the future of KM (2002 and 2012), contributions to guidelines and standards for KM (e.g., CEN, DIN, ISO), as well as from working with European Fortune 500 companies over the past 25 years.
The role of libraries changed tremendously in the digital age. Search engine technology and full text availability now define the standards for information research. Libraries as knowledge providers have to face the challenges of the new technologies. Our poster contribution takes the example of Augmented Reality (AR) to show a way to use the potential of digital technology for library services. AR offers new possibilities to contextualize library data. Hence the transfer of knowledge can be enriched by virtual information and visualization. In our poster we introduce the project mylibrARy and the status quo of the conceptual process of designing a library AR-app. mylibrARy is a cooperation project between the University of Applied Sciences in Potsdam, a public library in Berlin and metaio GmbH. By providing mobile access to enriched library data the institution is able to stay in touch with users or even generate new users with a high affinity for digital technology. According to the result of our first of four user studies especially the integration of social media and social reading functions plays a crucial role in reaching that aim. Beside the connection to the local library knowledge organization system in the app we plan to integrate further features for the semantic contextualization such as the Wikipedia categories.