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Social anxiety disorder (SAD) is one of the most commonly diagnosed anxiety disorders and a health concern that has a significant impact on the affected individuals’ quality of life. Although there is a need to develop methods and tools to support those affected by SAD, it is especially challenging to conduct participatory design with this psychologically vulnerable group of people. This paper presents the design, implementation and evaluation of a participatory format built on a toolkit, a cultural probe and an online prototyping workshop to gain insights into the challenges and needs experienced in the everyday lives of those affected by severe social anxiety. We provide the theoretical framework for designing a participatory format for this vulnerable group, introduce and discuss our methodological approach, and present the lessons learned from implementing and evaluating the format in two workshop sessions with a total of 15 participants.
There is a prevalent obsession in design-oriented disciplines and in the technological industry with comfort, efficiency, smoothness and smartness, which relates to a trend of envisioning super-convenient futures. In this paper, we raise convenience as a topic for inquiry within critical design practice and affirm the importance of questioning the broad implications of “design for convenience” in design research and design education. To this end, we investigate the potential of Inconvenient Design as a discursive and critical approach. By combining prototyping with tactics of critical and speculative design, we build a methodology that aims to push designers beyond their “comfortable human perspective”, engaging them to question current practices in design and to think about alternatives. This methodology was the starting point of “Stranger Things – Prototyping Inconvenience”, a design course held at the University of Applied Sciences Potsdam. The key insights and reflections from this course are summarized and illustrated through the results of the iterative prototyping sessions as well as the final projects completed by the graduate and undergraduate students.
Prototyping inconvenience : a pedagogical experiment on designing for debate in design education
(2022)
With design having more impact than ever, there is an increased need for critical inquiries into design research and education that engage designers to question established disciplinary assumptions. One prevailing myth is the convenience ideal: the obsession with comfort, efficiency, smoothness, and smartness that relates to a trend of envisioning super-convenient futures. By combining iterative prototyping, anti-solutionist strategies, and tactics of critical and speculative design, we built a counter-approach to conventional design processes: Inconvenient Design. With convenience as the topic for debate, we explored its potential in the course Stranger Things–Prototyping Inconvenience. This paper provides an overview of the approach and course format, using examples of student projects to illustrate how it encouraged them to reflect and debate directly in the design process in a tangible way, enabling them to craft alternatives. Lastly, we discuss the opportunities our methodological approach can bring to design research and education.