Information and knowledge assessment

  • This article reports the results from an information and knowledge assessment (IKA) to identify information and knowledge needs and, their coverage by information resources to derive recommendations for improvement and proposes a contingeny framework. The approach is based on a review of audit methods from information sciences and management, knowledge management and the engineering discipline and tested with data (N = 580) collected from the engineering domain within an automotive supplier over six European sites. The integrated assessment uses content needs profiles from two complementary perspectives, the coverage of needs by various internal information sources and data on awareness and usage of these information sources. The employment of content categories on a more granular analytical level than information systems sources opens up new possibilities to derive improvement measures and requirements for the design of information systems within an organization. The brief data-gathering instrument also reduces the required resourcesThis article reports the results from an information and knowledge assessment (IKA) to identify information and knowledge needs and, their coverage by information resources to derive recommendations for improvement and proposes a contingeny framework. The approach is based on a review of audit methods from information sciences and management, knowledge management and the engineering discipline and tested with data (N = 580) collected from the engineering domain within an automotive supplier over six European sites. The integrated assessment uses content needs profiles from two complementary perspectives, the coverage of needs by various internal information sources and data on awareness and usage of these information sources. The employment of content categories on a more granular analytical level than information systems sources opens up new possibilities to derive improvement measures and requirements for the design of information systems within an organization. The brief data-gathering instrument also reduces the required resources to implement this approach considerably overcoming weaknesses previously identified in case studies and the IA literature. It makes a contribution to research bridging the gap between research and practice and opens up options to design contingency frameworks for a specific domain.zeige mehrzeige weniger

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Metadaten
Verfasserangaben:Peter HeisigORCiDGND, Martin A. Ogaza, Bahram Hamraz
DOI:https://doi.org/10.1016/j.ijinfomgt.2020.102137
ISSN:1873-4707
Titel des übergeordneten Werkes (Englisch):International Journal of Information Management
Untertitel (Deutsch):Results from a multinational automotive company
Verlag:Elsevier
Verlagsort:Kidlington
Dokumentart:Wissenschaftlicher Artikel
Sprache:Englisch
Datum der Veröffentlichung (online):08.03.2022
Jahr der Erstveröffentlichung:2020
Veröffentlichende Institution:Fachhochschule Potsdam
Datum der Freischaltung:08.04.2022
GND-Schlagwort:Informationsbedarf; Informationsmanagement; Fallstudie
Jahrgang:54
Aufsatznummer:102137
Seitenzahl:15
Fachbereiche und Zentrale Einrichtungen:FB5 Informationswissenschaften
FB5 Informationswissenschaften / Publikationen des FB Informationswissenschaften
DDC-Klassifikation:600 Technik, Medizin, angewandte Wissenschaften / 650 Management, Öffentlichkeitsarbeit
Lizenz (Deutsch):License LogoCreative Commons - CC BY - Namensnennung 4.0 International
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