TY - JOUR A1 - Sarka, Peter A1 - Heisig, Peter A1 - Caldwell, Nicholas H.M. A1 - Meier, Anja M. A1 - Ipsen, Christine T1 - Future research on information technology in knowledge management T2 - Knowledge and Process Management N2 - Over the past two decades, knowledge management (KM) and the use of information technologies (IT) has attracted increasing interest. IT is widely considered as a vital part of KM, providing means for knowledge creation, sharing, and capture. However, failures of KM in organizational practice are often attributed to an overemphasis of IT. Although KM and IT seem inextricably linked, research still struggles to identify a proper composition of the two. Via input from a global panel of KM experts from academia and practice (n = 222), we identify social software; consumerization (of knowledge); human factors; and the redesign of work, systems, and practices as future key research areas. These are contrasted with review papers proposing research in technologies aimed at supporting KM. On this basis, we present a future research agenda that should enhance the relationship between KM and IT, including their intersection through technology enablers. KW - Wissensmanagement KW - Informationstechnik KW - Bewertung Y1 - 2022 UR - https://opus4.kobv.de/opus4-fhpotsdam/frontdoor/index/index/docId/2629 UR - https://nbn-resolving.org/urn:nbn:de:kobv:525-26294 SN - 1099-1441 VL - 26 IS - 3 SP - 277 EP - 296 PB - Wiley-Blackwell CY - Chichester ER -